Inside Sales Representative

Beacon Roofing Supply, Inc; West Lebanon (IN); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

401(k) match

Health insurance

Dental insurance

Vision insurance

PTO

Job summary

QXO is a leading distributor and installer of building products, serving a vast market. We seek a customer-focused team member to handle quotes, orders, and inquiries, plan telemarketing activities, and coordinate deliveries with operations.

Spanish bilingual skills are a plus, and the role supports the Outside Sales team with product information and follow-up. You will learn an extensive product catalog and contribute to a best-in-class customer experience in a dynamic environment.

Qualifications

• Front-line customer service and sales experience is required.
• Industry experience in construction or building materials is a plus.
• Spanish bilingual proficiency is a plus.
• Ability to communicate clearly and follow up with customers, vendors, teams, and management.
• Eagerness and ability to learn and retain product information.

Responsibilities

• Receive and process price quotes, orders, returns, cancellations, and billing inquiries.
• Plan and implement telemarketing and prospecting objectives.
• Coordinate delivery and pick up of orders with operations teams.
• Provide support to Outside Sales team.
• Adhere to pricing guidelines and customer financial policies.

Skills

Customer service

Sales experience

Construction industry

Spanish bilingual

Communication

Product knowledge

Job description

QXO is a leading distributor and installer of building products serving an $800 billion market. The company’s mission is to modernize the building products industry through advanced technology and a best-in-class customer experience. QXO is North America’s largest distributor and installer of insulation, the second-largest distributor of roofing products, the second-largest publicly traded distributor of lumber and building materials, and the largest distributor of waterproofing products. The company is targeting $50 billion in annual revenue within the decade through accretive acquisitions and organic growth. For more information, visit QXO.com.

What you\'ll do:

• Receive and process requests for price quotes, orders, returns, cancellations, product information and availability, billing inquiries, and corrections
• Plan and implement telemarketing and prospecting objectives
• Coordinate delivery and pick up of orders with operations teams
• Provide support to Outside Sales team
• Adhere to pricing guidelines and policies of customer financial services

What you\'ll bring:

• Previous front-line customer service and sales experience
• Industry experience with construction or building materials a plus
• Spanish bilingual proficiency a plus
• Ability to effectively communicate and follow-up with customers, vendors, team members, and management
• Eagerness and ability to learn and retain vast amounts of product information

What you\'ll earn:

• 401(k) with employer match
• Medical, dental, and vision insurance
• PTO, company holidays, and parental leave
• Paid training and certifications
• Legal assistance and identity protection
• Pet insurance
• Employee assistance program (EAP)

Benefits for union-represented roles are determine d by the applicable collective bargaining agreement and may differ from standard company benefits.

QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, gender or sexual orientation, national origin, age, disability, or any other protected status.