Inside Sales Representative

Wilson Language Training Corp.; United States; Remote; USD 57,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, vision

401k with match

Paid Time Off

Paid holidays

Tuition reimbursement

O’Connor days

Job summary

Wilson Language Training seeks an Inside Sales Representative for the West Coast Territory (California and Texas). The role focuses on generating sales opportunities, handling inbound/outbound calls, and building relationships to promote literacy products and services.

The ideal candidate will have 4–5 years in inside sales, strong communication, and CRM proficiency (Salesforce/HubSpot). This position includes competitive pay and comprehensive benefits, with opportunities to grow within a

Qualifications

• Bachelor's degree or equivalent experience.
• Minimum 4–5 years of inside sales experience.
• Experience in sales or customer service and familiarity with CRM tools.

Responsibilities

• Meet and exceed weekly and monthly sales quotas for the West Coast territory.
• Identify and qualify leads through calls and emails.
• Respond promptly to inquiries and conduct discovery calls.
• Present and demonstrate products with a consultative approach.
• Update CRM with sales activities and maintain a robust pipeline.
• Assist customers with orders, quotes, and post-sale support.
• Track performance and generate sales reports for improvement.

Skills

Communication skills

CRM software

Rapport building

Problem solving

Sales targets

Time management

Multi-tasking

Pressure handling

Education

Bachelor's degree

Tools

Salesforce

HubSpot

Microsoft Office

Job description

Department

Inside Sales

Here at Wilson Language Training, we are committed to working together for our mission to achieve literacy for all. We believe literacy is a fundamental right and should be attainable for all people. We strive to reflect this belief in our work.

The success of our team members is no less paramount. We’re dedicated to ensuring that every Wilson employee experiences truly satisfying professional development while feeling inspired to bring their authentic selves to work.

Wilson Language training is growing and is looking to hire an Inside Sales Representative for the West Coast Territory (California and Texas).

Job Summary

An Inside Sales Representative is responsible for generating sales opportunities and building relationships with customers. They primarily handle inbound and outbound calls, emails, and other communications to engage potential and existing customers, understand their needs, and promote relevant products or services. This role involves working closely with the sales and customer experience teams to achieve sales targets and maintain high customer satisfaction levels.

Essential Job Functions

• Meet or exceed weekly KPI’s and monthly and yearly sales quotas for your targeted geographic territory.
• Identify and qualify leads through various channels, including phone calls and emails, to both new and existing customers.
• Respond promptly to inbound inquiries and qualify prospects through discovery conversations.
• Present and demonstrate the company’s products or services to prospective customers, taking a consultative approach by explaining the benefits and addressing any customer concerns.
• Follow up on inbound inquiries and sales leads, ensuring timely and professional responses to prospects and customers.
• Maintain and update customer information and sales activities in the CRM system. This includes keeping an extensive, up to date pipeline of opportunities 2x the si.
• Assist customers with order placement, quotes, and provide necessary support throughout the sales cycle.
• Coordinate with customer experience team members to deliver seamless customer experiences and address customer concerns.
• Track sales performance and generate reports to analyze sales trends and identify improvement areas.
• Provide excellent customer service by addressing inquiries, resolving issues, and ensuring a positive customer experience.
• Understand and display WLT’s values
• Other duties as assigned

Skills

• Strong communication skills, both verbal and written.
• Proficiency in CRM software (Salesforce, HubSpot, etc.) and Microsoft Office Suite.
• Ability to build rapport with customers and handle objections effectively.
• Strong problem-solving skills and attention to detail.
• Goal-oriented with a passion for achieving and exceeding sales targets.
• Willingness to learn and have an open mind.
• Ability to multi-task, prioritize, and manage time effectively.
• Ability to work under pressure.

Education or Certification

• Bachelors’ degree or equivalent experience.

Experience

• Minimum of 4-5 years of experience in an inside sale or a similar role.
• Proven experience in sales, customer service, or a similar role (inside sales experience preferred).

Wilson has identified the anticipated pay range for this role based on the many factors that we consider in defining compensation levels for our roles, including market data, and internal equity considerations. Actual pay, and allocation between base and any target discretionary bonus, will vary based on geographic location, education, work experience, skills, market data, and internal equity considerations. Wilson offers competitive benefits, including:

• Medical, dental, vision, and Life & Disability Insurance
• 401k plan with partial employer match
• Paid Time Off
• Paid holidays
• Tuition reimbursement
• “O’Connor days,” which refers to a company-wide office closure between Christmas and New Year’s Eve, as well as other perks.

Anticipated Salary Range

$57,000 to $75,000

Wilson Language Training is an Equal Opportunity, Drug-Free Employer Committed to Diversity in the Workplace.