Inside Sales Representative

Wilson Language Training Corporation; Northern (KY); Hybrid; USD 57,000 - 75,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Life & Disability Insurance

401k Plan

Paid Time Off

Paid Holidays

O’Connor days

Job summary

Wilson Language Training is hiring an Inside Sales Representative for the West Coast Territory (California and Texas). You will handle inbound and outbound calls, emails, and other communications to engage potential and existing customers and promote relevant products.

The role requires strong communication, CRM proficiency, and a track record of meeting sales targets. Competitive benefits are offered, with a salary range of $57,000 to $75,000 yearly.

Qualifications

• Bachelor's degree or equivalent experience.
• 4–5 years in inside sales or similar roles.
• Proven success in meeting or exceeding quotas and KPIs.

Responsibilities

• Meet or exceed weekly, monthly, and yearly quotas for the West Coast territory.
• Identify and qualify leads through calls and emails to new and existing customers.
• Respond promptly to inquiries and qualify prospects via discovery conversations.
• Present products using a consultative approach, addressing customer concerns.
• Follow up on inquiries and opportunities with timely, professional responses.
• Maintain CRM data and manage a robust pipeline of opportunities.
• Assist customers with orders, quotes, and sales-cycle support.
• Coordinate with customer experience to ensure seamless service.
• Track performance and produce reports on sales trends and opportunities.
• Provide excellent customer service and uphold company values.

Skills

CRM Software

Lead Qualification

Customer Relationships

Communication Skills

Objection Handling

Sales Targets

Time Management

Team Collaboration

Education

Bachelor's degree or equivalent experience

Tools

Salesforce

HubSpot

Microsoft Office

Job description

Here at Wilson Language Training, we are committed to working together for our mission to achieve literacy for all. We believe literacy is a fundamental right and should be attainable for all people. We strive to reflect this belief in our work.

The success of our team members is no less paramount. We’re dedicated to ensuring that every Wilson employee experiences truly satisfying professional development while feeling inspired to bring their authentic selves to work.

Wilson Language training is growing and is looking to hire an Inside Sales Representative for the West Coast Territory (California and Texas).

Job Summary:

An Inside Sales Representative is responsible for generating sales opportunities and building relationships with customers. They primarily handle inbound and outbound calls, emails, and other communications to engage potential and existing customers, understand their needs, and promote relevant products or services. This role involves working closely with the sales and customer experience teams to achieve sales targets and maintain high customer satisfaction levels.

Essential Job Functions:

• Meet or exceed weekly KPI’s and monthly and yearly sales quotas for your targeted geographic territory.
• Identify and qualify leads through various channels, including phone calls and emails, to both new and existing customers.
• Respond promptly to inbound inquiries and qualify prospects through discovery conversations.
• Present and demonstrate the company’s products or services to prospective customers, taking a consultative approach by explaining the benefits and addressing any customer concerns.
• Follow up on inbound inquiries and sales leads, ensuring timely and professional responses to prospects and customers.
• Maintain and update customer information and sales activities in the CRM system. This includes keeping an extensive, up to date pipeline of opportunities 2x the si.
• Assist customers with order placement, quotes, and provide necessary support throughout the sales cycle.
• Coordinate with customer experience team members to deliver seamless customer experiences and address customer concerns.
• Track sales performance and generate reports to analyze sales trends and identify improvement areas.
• Provide excellent customer service by addressing inquiries, resolving issues, and ensuring a positive customer experience.
• Understand and display WLT’s values
• Other duties as assigned

Skills:

• Strong communication skills, both verbal and written.
• Proficiency in CRM software (Salesforce, HubSpot, etc.) and Microsoft Office Suite.
• Ability to build rapport with customers and handle objections effectively.
• Strong problem-solving skills and attention to detail.
• Goal-oriented with a passion for achieving and exceeding sales targets.
• Willingness to learn and have an open mind.
• Ability to multi-task, prioritize, and manage time effectively.
• Ability to work under pressure

Education or Certification:

• Bachelors’ degree or equivalent experience.

Experience

• Minimum of 4-5 years of experience in an inside sale or a similar role.
• Proven experience in sales, customer service, or a similar role (inside sales experience preferred).

Wilson has identified the anticipated pay range for this role based on the many factors that we consider in defining compensation levels for our roles, including market data, and internal equity considerations. Actual pay, and allocation between base and any target discretionary bonus, will vary based on geographic location, education, work experience, skills, market data, and internal equity considerations. Wilson offers competitive benefits, including:

• Medical, dental, vision, and Life & Disability Insurance
• 401k plan with partial employer match
• Paid Time Off
• Paid holidays
• “O’Connor days,” which refers to a company-wide office closure between Christmas and New Year’s Eve, as well as other perks.

Anticipated Salary Range: $57,000 to $75,000

Wilson Language Training is an Equal Opportunity, Drug-Free Employer Committed to Diversity in the Workplace.