Inside Sales Representative

Revenue Optics; Town of Texas (WI); Hybrid; USD 55,000 - 85,000; Full time

Job summary

Revenue Optics is seeking an Inside Sales professional to join our team at multiple locations, with onsite work and hybrid flexibility after ramp. You’ll learn our product lines, handle quotes and orders, and support the outside sales team on a defined career path.

The role emphasizes responding to inquiries by phone and email, entering orders in the ERP, coordinating with purchasing and operations, and following up on quotes. Strong communication and a customer-focused mindset are essential.

Qualifications

• 2 to 8 years of experience in inside sales or related field.
• Ability to respond to inquiries by phone and email, provide pricing information, and manage lead times.

Responsibilities

• Respond to inbound customer inquiries by phone and email — pricing, availability, lead times, and product questions.
• Prepare and follow up on quotes; convert quotes to orders.
• Enter and manage orders accurately through the ERP, coordinating with purchasing and operations on lead times and expedites.
• Make outbound calls against assigned target lists — quote follow-up, reorder prompts, and dormant customer outreach.
• Learn the product line well enough to make basic application recommendations and know when to elevate to a specialist.
• Support outside sales and account management with quote prep, order status, and customer follow-through.
• Source pricing and availability from vendors and manufacturer partners.
• Keep customer records, quote activity, and call notes current in the CRM.
• Resolve order issues — shipping discrepancies, returns, backorders — with urgency and ownership.

Skills

Customer service

Phone communication

Outbound calling

Quote processing

CRM usage

Tools

ERP system

CRM software

Job description

Location: Multiple Locations Work Model: Onsite, with hybrid flexibility after ramp Reports To:Inside Sales Manager Employment Type: Full-time Experience Level: 2 to 8 years

The Opportunity

Our client is a well-capitalized, growth-stage industrial distributor backed by a leading private equity sponsor, supplying engineered products, components, and technical solutions to manufacturers, OEMs, and industrial end users across the Gulf Coast.

This is the seat where industrial sales careers start. You'll learn the products, the applications, and the customers from the inside — handling quotes and orders, supporting the outside sales team, and taking on your own outbound calling as you ramp. It's a real sales role with a defined path, not a call center job.

The team is built to promote from within. Strong performers move into account management or outside sales.

What You'll Own

• Respond to inbound customer inquiries by phone and email — pricing, availability, lead times, and product questions
• Prepare and follow up on quotes; convert quotes to orders
• Enter and manage orders accurately through the ERP, coordinating with purchasing and operations on lead times and expedites
• Make outbound calls against assigned target lists — quote follow-up, reorder prompts, and dormant customer outreach
• Learn the product line well enough to make basic application recommendations and know when to elevate to a specialist
• Support outside sales and account management with quote prep, order status, and customer follow-through
• Source pricing and availability from vendors and manufacturer partners
• Keep customer records, quote activity, and call notes current in the CRM
• Resolve order issues — shipping discrepancies, returns, backorders — with urgency and ownership