Inside Sales Representative

Ultimate Staffing; Tampa (FL); On-site; USD 38,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

Paid holidays

Promotion from within

Monday-Friday schedule

Job summary

Ultimate Staffing seeks an Inside Sales Representative in Tampa, FL to drive new business and support existing clients. This role offers a base salary of $38,000–$40,000 with OTE $60,000–$90,000 plus a full benefits package.

You'll handle inbound/outbound calls, qualify opportunities, manage CRM activities, and collaborate with Account Managers to grow the sales pipeline. This is a direct-hire opportunity with weekday hours and advancement potential.

Qualifications

• 1–3+ years in customer service, inside sales, or related experience.
• Strong verbal and written communication skills.
• Excellent interpersonal and relationship-building abilities.
• Strong organizational and time-management skills.
• Comfortable making outbound calls.
• Proficiency with Microsoft Office applications.
• Self-motivated, coachable, and results-oriented.
• Ability to thrive in a collaborative team environment.

Responsibilities

• Generate and qualify new business opportunities through inbound and outbound activities.
• Respond to customer inquiries via phone, email, and live chat.
• Build and maintain relationships with customers.
• Identify customer needs and propose solutions.
• Assist Account Managers with pipeline management.
• Update CRM and process orders.

Skills

Customer service

Inside sales

Communication

Interpersonal skills

Time management

MS Office

Self-motivation

Teamwork

Outbound calling

CRM experience

Education

Bachelor's degree or higher

Tools

Salesforce

CRM software

Job description

Inside Sales Rep Direct Hire Tampa, FL

Base: $38,000-$40,000 BaseOTE: $60,000 - $90,000 +Benefits: Medical, Dental, Vision, PTO, Paid holidays

About the Opportunity

Our growing sales team is seeking a motivated and customer-focused Inside Sales Representative to help generate new business opportunities, support existing customers, and contribute to overall sales growth. This role is ideal for someone looking to either launch or advance a career in B2B sales while gaining hands-on experience with a structured sales process and clear career progression opportunities.

You’ll serve as a key connection between prospective customers and the sales team, helping qualify opportunities, manage customer relationships, and ensure a positive customer experience from initial inquiry through ongoing account support.

What You’ll Do

• Manage inbound and outbound sales activities to generate and qualify new business opportunities
• Respond to customer inquiries via phone, email, and live chat in a timely and professional manner
• Build and maintain strong relationships with prospective and existing customers
• Identify customer needs and recommend appropriate products and solutions
• Support Account Managers with sales initiatives, account development, and pipeline management
• Follow up on leads, quotes, proposals, and customer requests
• Process orders and maintain accurate customer account information
• Track sales activities and update CRM and internal systems
• Coordinate opportunities and communications across multiple departments
• Resolve customer concerns and ensure a positive customer experience
• Stay informed on products, promotions, and industry trends through ongoing training
• Contribute to customer retention efforts and team sales goals

Qualifications

Required

• 1-3+ years of customer service, inside sales, business development, or related experience
• Strong verbal and written communication skills
• Excellent interpersonal and relationship-building abilities
• Strong organizational and time-management skills
• Comfortable making outbound calls and engaging prospective customers
• Proficiency with Microsoft Office applications
• Self-motivated, coachable, and results-oriented
• Ability to thrive in a collaborative team environment

Preferred

• Experience in B2B sales
• Experience using CRM platforms such as Salesforce
• Associate's or Bachelor's degree, or equivalent work experience
• Experience managing a sales pipeline and lead follow-up process
• Technical, manufacturing, equipment, or technology industry experience
• Bilingual (English/Spanish) is a plus

Compensation & Benefits

• Competitive base salary plus commission and performance-based bonuses
• Structured onboarding and sales training program
• Ongoing coaching, mentorship, and professional development opportunities
• Clear career advancement path into Account Management and other sales roles
• Medical, dental, and vision insurance
• Paid Time Off with rollover program
• Paid holidays
• Stable and growing organization
• Promotion-from-within culture
• Supportive, team-oriented work environment
• Monday-Friday schedule with no nights or weekends

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.