Inside Sales Representative

Monroe Tractor & Implement Co.; South Windsor (CT); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Base + Commission

Industry Training

Medical Insurance

Dental Insurance

Vision Insurance

401K Match

Paid Time Off

Vehicle Reimbursement

Job summary

Monroe Tractor is a well-established dealer of construction and agricultural equipment with 75+ years in the northeastern US. We are seeking a proactive sales professional for an in-office role in Connecticut to engage customers, quote equipment, and drive sales with a base plus commission structure.

You will maintain relationships, leverage CRM tools like HubSpot, and collaborate across departments to exceed targets while delivering exceptional customer service.

Qualifications

• Outreach to new customers via outbound calls.
• Develop and maintain strong customer relationships.
• Proficient in HubSpot CRM and MS Office.
• Ability to understand machinery features to recommend solutions.
• Customer-focused with strong communication and time management.

Responsibilities

• Engage with customers through outbound calls to generate new business.
• Maintain relationships with existing customers to drive repeat sales.
• Know construction and agricultural machinery features to match customer needs.
• Build and maintain a customer database in the CRM (HubSpot).
• Understand OEM and 3rd party financing to stay competitive.
• Qualify leads, close sales, and meet/exceed targets.
• Coordinate with parts, service, and sales teams for smooth collaboration.
• Generate quotes, purchase orders, and invoices using CRM/ERP.
• Collaborate with outside reps to manage relationships and delivery.
• This is an in-office role with phone and walk-in customer interactions.

Skills

Outbound Calling

Relationship Building

Time Management

Communication Skills

Problem Solving

Negotiation

Relationship Building

Tools

HubSpot CRM

MS Office

Job description

Monroe Tractor is a well-known and respected construction equipment and agricultural equipment dealer with over 75 years of experience servicing the northeastern US. With 18 locations throughout New York, Pennsylvania, Vermont, Connecticut, and Massachusetts, we pride ourselves on providing best-in-class sales and support to over 15,000 hardworking customers. Since our founding in 1951, the industries we serve have been transformed by the technologies, equipment, and capabilities undreamed of decades ago. But the people we serve haven’t changed, and neither have we. We’re still a family-owned business!

Qualifications

• Prior experience with high-value capital goods (trucking/industrial equipment). Agriculture equipment and/or construction equipment is highly preferred.
• Proven sales success in which goals were achieved or exceeded.
• Problem-solving skills.
• Strong independent work ethic, able to collaborate with internal staff to achieve individual as well as branch goals.
• Excellent customer service skills; a builder of relationships.
• Clear and concise communications.
• A strong sense of urgency, focusing on time management.
• Strong computer skills with a priority on Microsoft Office programs.
  
  

Responsibilities

• Engage with customers through effective communication by making outbound calls to potential new customers. PROFICIENCY WITH COLD CALLING EXPERIENCE IS A MUST!
• Maintain current customer relationships by communicating with them consistently to positively affect the NPS targets.
• Maintain in-depth knowledge of construction machinery features, benefits, and applications to recommend suitable equipment to collaborate with customers, either in-person or over the phone.
• Develop and maintain a comprehensive database of current and prospective customers via the company's CRM (HubSpot).
• Understand current OEM and 3rd party finance programs to remain competitive in the market.
• Research and qualify new leads to enhance your sales pipeline, aiming to close sales and meet or exceed sales targets.
• Participate in ongoing training and development programs to sharpen your skills.
• Act as liaison between parts, service, and equipment sales departments to ensure seamless communication and collaboration.
• Quoting & Ordering: Generate accurate sales quotes, purchase orders, and invoices using CRM or ERP systems.
• Partner with outside sales reps to manage customer relationships and ensure timely delivery.
• This is an in-office role, interacting via the phone, or with walk-in customers.
  
  

Sales Benefits

• Base + Commission Pay Structure
• Competitive Pay Plan
• Frequent Industry Training
  
  

Benefits

• Monthly vehicle reimbursement of $675 plus mileage
• Medical, Dental & Vision Insurance
• Health Savings Account (Employer + Employee Contributions)
• Accident & Disease Insurance
• 401K Plan + Match
• Competitive Paid Time Off Policy
• Short/Long Term Disability
• Annual Reviews
  
  

Monroe Tractor is proud to be an Equal Opportunity Employer and values diversity in the workplace. We encourage candidates from all backgrounds to apply and join a team where your work makes a difference every day.