Inside Sales Representative

Golden State Communications, Inc.; San Jose (CA); On-site; USD 58,000 - 79,000; Full time

Benefits offered by this job

Health and wellness benefits

Competitive base salary plusCommission

Flexible work arrangements

Job summary

Golden State Communications, Inc. in San Jose, CA is seeking a motivated Inside Sales Representative to manage and grow a portfolio of established customer accounts and close deals within NetSuite. The role emphasizes relationship-building, proactive problem-solving, and meeting sales targets.

You will collaborate with Account Executives to identify opportunities for additional products and services, while delivering a positive customer experience across calls, emails, and virtual meetings.

Qualifications

• 3+ years of inside sales or account management in a B2B environment.
• Strong verbal and written communication.
• Ability to build and maintain strong customer relationships.
• Goal-oriented and motivated to achieve and exceed sales targets.
• Excellent organizational and time-management skills.
• Experience using CRM or customer management systems.

Responsibilities

• Handle full inside sales cycle, including quoting and closing deals within NetSuite following our established procedures.
• Support AEs as needed with system-related questions, CRM tasks, and quote preparation.
• Manage a portfolio of existing customer accounts and serve as a primary contact.
• Build and maintain strong relationships with customers through phone, email, and virtual meetings.
• Identify opportunities to grow existing accounts through additional products and services.
• Understand customer needs, challenges, and business goals and recommend appropriate solutions.
• Develop account strategies focused on customer retention and revenue growth.
• Manage sales opportunities throughout the sales process and follow up consistently.
• Meet or exceed assigned sales goals and performance targets.
• Maintain accurate and up-to-date customer information, activities, and sales opportunities.
• Work closely with internal teams to provide a positive and responsive customer experience.
• Stay engaged with customers after the sale to support customer satisfaction, repeat business, and referrals.

Skills

Communication skills

Relationship building

Organization

Time management

Team player

Proactive attitude

Tools

NetSuite

Job description

Career Opportunities with Golden State Communications

A great place to work.

Current job opportunities are posted here as they become available.

Location: San Jose, CA
Job Type: Full-time, On-Site
Salary: $28-$38 per hour

About the Role

We are looking for a motivated, results-driven Inside Sales Representative to join our team. In this role, you will manage and grow a portfolio of established customer accounts while building strong, long-term relationships.

You will work closely with customers to understand their needs, identify opportunities for additional products and services, and provide solutions that support their business. The ideal candidate is proactive, organized, customer-focused, and enjoys developing relationships while achieving sales goals.

Key Responsibilities

Responsible for the full inside sales cycle, including quoting and closing deals within NetSuite following our established procedures.

Support AEs as needed with system-related questions, CRM tasks, and quote preparation

Manage a portfolio of existing customer accounts and serve as a primary point of contact.

Build and maintain strong relationships with customers through phone, email, and virtual meetings.

Identify opportunities to grow existing accounts through additional products and services.

Understand customer needs, challenges, and business goals and recommend appropriate solutions.

Develop account strategies focused on customer retention and revenue growth.

Manage sales opportunities throughout the sales process and follow up consistently.

Meet or exceed assigned sales goals and performance targets.

Maintain accurate and up-to-date customer information, activities, and sales opportunities.

Work closely with internal teams to provide a positive and responsive customer experience.

Stay engaged with customers after the sale to support customer satisfaction, repeat business, and referrals.

What We're Looking For

3+ years of inside sales, account management, or similar experience, preferably in a B2B environment.

Strong verbal and written communication skills.

Ability to build and maintain strong customer relationships.

Goal-oriented and motivated to achieve and exceed sales targets.

Strong organizational and time-management skills with the ability to manage multiple accounts and priorities.

Experience using CRM or customer management systems.

Proactive, positive attitude, and ability to work collaboratively as part of a team.

Willingness and ability to learn about products, services, and evolving customer needs

Experience working in a fast-paced environment.

Nice to Have

Experience in the telecommunications industry.

Experience with consultative or solution-based selling.

Competitive base salary plus commission or bonus opportunities.

Comprehensive health and wellness benefits.

Flexible work arrangements, where applicable.

Ongoing training and professional development opportunities.

Collaborative and supportive team environment.

Why Join Us?

This is a great opportunity for someone who enjoys building customer relationships and wants to take ownership of established accounts while helping grow the business. You'll have the opportunity to develop your sales skills, work closely with customers, and contribute directly to the success of the team.