Inside Sales Representative

INTERNATIONAL WOOD PRODUCTS LLC; Happy Valley (OR); On-site; USD 45,000 - 60,000; Full time

Job summary

International Wood Products LLC is seeking an Inside Sales Representative to drive revenue within an assigned territory and maintain strong customer relationships. You will manage outbound sales calls, support outside sales, and execute strategic initiatives to maximize profitability, while providing pricing updates and reporting on sales activity.

Ideal candidates have 2–4 years of sales or customer service experience, prefer building materials exposure, and can navigate POS/order systems with

Qualifications

• Two to four years of related sales or customer service experience.
• Experience in building materials or distribution environment preferred.
• High school diploma or equivalent required.
• Proficiency with POS or order entry systems.

Responsibilities

• Develop and execute territory sales plans to achieve revenue and margin goals.
• Conduct outbound sales calls to promote programs, offerings, and new product initiatives.
• Identify customer needs through consultative questioning to uncover growth opportunities.
• Provide accurate pricing updates via phone and email.
• Collaborate with Outside Sales Representatives on orders and inquiries.
• Communicate market trends and product demand to Sales Leadership and Product Managers.
• Build and maintain strong customer relationships to drive long-term partnerships.
• Develop targeted business plans for key products and strategic accounts.
• Follow up on quotes, leads, and service requests.

Skills

Verbal communication

Written communication

Multi-tasking

Consultative selling

Customer focus

Education

High school diploma

Tools

POS systems

Job description

Description

Position Overview

The Inside Sales Representative is responsible for driving revenue growth and maintaining strong customer relationships within an assigned territory. This role manages outbound sales activity, supports outside sales partnerships, and executes strategic sales initiatives to maximize profitability. The position plays a key role in customer engagement, market intelligence gathering, and achieving territory sales objectives.

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Primary Responsibilities

• Develop and execute territory sales plans, budgets, and business strategies to achieve revenue and margin goals.
• Conduct outbound sales calls to prospective and existing customers to promote programs, special offerings, and new product initiatives.
• Identify customer needs through consultative questioning to uncover growth opportunities.
• Provide accurate and timely pricing updates via phone and electronic communication.
• Collaborate closely with Outside Sales Representatives regarding orders, customer inquiries, specials, and issue resolution.
• Communicate market trends, competitive activity, and product demand insights to Sales Leadership and Product Managers.
• Build and maintain strong, professional relationships with customers to drive long-term partnerships.
• Develop targeted business plans for key products and strategic accounts.
• Follow up consistently on customer quotes, leads, and service requests.
• Optimize truck fill and order profitability based on customer commitments.
• Maintain accurate records and prepare reports on sales activity and performance.
• Contribute to the overall profitability and growth objectives of the organization.
• Perform additional duties and responsibilities as assigned to support IWP’s Vision, advance its Mission, and uphold the Organization’s Values.

Requirements

Qualifications and Experience

• Two to four years of related sales or customer service experience.
• Experience in building materials or distribution environment is preferred.

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Core Competencies

• Strong verbal and written communication skills.
• Ability to multi-task effectively in a fast-paced sales environment.
• Customer-focused mindset with consultative selling skills.
• Proficiency in point-of-sale or order entry systems.
• Working knowledge of Microsoft Office applications, particularly Word and Excel.
• Strong organizational skills and follow-through.
• Ability to analyze sales opportunities and prioritize accounts strategically.

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Education

• High school diploma or equivalent required.

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Work Environment and Physical Requirements

This position operates in a professional office environment with frequent customer communication. The employee is regularly required to sit, stand, walk, and communicate. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential job functions.

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