Inside Sales Representative

Olympic Steel; Plymouth (MN); On-site; USD 37,195 - 52,348; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Paid holidays and vacation

401(k) with employer match

Tuition reimbursement & employee discount programs

Referral program

Job summary

Olympic Steel is seeking an Inside Sales Representative in Plymouth, Minnesota to maintain and grow relationships with existing and new accounts. This role involves serving customers by identifying sales opportunities, creating quotes, and ensuring high-quality service. The ideal candidate will have a degree in a related field and over a year of experience in sales within the steel industry.

The position offers a competitive pay range of $27 to $38 per hour along with comprehensive benefits including medical, dental, and a 401(k) plan with employer match.

Qualifications

• 1+ years of experience in a sales role within the steel/metals industry.
• Demonstrated ability to work in a team environment.
• Desire to build client relationships and increase sales knowledge.

Responsibilities

• Maintain, grow and service existing and new accounts.
• Identify sales opportunities for Outside Sales Representatives.
• Partner closely with Outside Sales to establish strong relationships.

Skills

Strong customer service and sales aptitude

High energy and drive

Excellent prioritization, organizational and time management skills

Outstanding oral and written communication skills

Working knowledge of Microsoft Suite

Education

Associate or Bachelor’s degree in a related field

Tools

Microsoft Excel

Microsoft Office

Job description

About Olympic Steel

Since 1954, Olympic Steel has been focused on safe, profitable, and sustainable growth through the direct sale of a wide range of processed metal products and several metal‑intensive branded products. Guided by our Core Values, we put safety first – always, and we believe in cultivating an inclusive workplace where employee belonging and empowerment are foundational to everything we do. Olympic Steel offers employees the best of both worlds: the culture and community of a closely connected team with the resources, opportunities and stability of a large, growing organization.

Job Description

The Inside Sales Representative is responsible for maintaining, growing and servicing existing and new accounts, proactively identifying sales opportunities for Outside Sales Representatives, creating opportunities to up‑sell and cross‑sell existing accounts, reactivating inactive accounts and identifying new account opportunities. Additionally, the Inside Sales Rep will partner closely with Outside Sales to establish strong, long‑term relationships with customers, ensure high quality customer service to all external customers, execute on‑time delivery according to customer expectations, inform customers of delivery set‑backs and changes in order status while managing the order entry process, troubleshoot problems and rectify complaints and claims. Other responsibilities include developing individual quotes and contract pricing, expediting orders with short lead times or unusual requirements, ensuring correct inventory is in stock to support general sales, proactively identifying customer needs and advising customers of potential issues, and partnering with Outside Sales to develop marketing plans and strategies.

Pay Range

$27 - $38/hr

Qualifications

• Associate or Bachelor’s degree in a related field
• 1+ years of experience in a sales role within the steel/metals industry, preferably 3+ years
• Strong customer service and sales aptitude
• Desire to build client relationships and increase sales knowledge/experience
• Demonstrated ability to work in a team environment while managing individual goals and objectives and effectively in a diverse community
• High energy and drive, strong business and data analysis skills, excellent prioritization, organizational and time management skills
• Outstanding oral and written communication skills
• Working knowledge of Microsoft Suite, most notably Excel and Office

Why Work for Olympic Steel

Olympic Steel offers comprehensive benefits, including:

• Medical, dental, and vision benefits
• Paid holidays and vacation
• 401(k) with employer match
• Tuition reimbursement & employee discount programs
• Referral program

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.