Inside Sales Representative

Olympic Steel Inc.; Minneapolis (MN); On-site; USD 37,195 - 52,348; Full time

Job summary

Olympic Steel is seeking an Inside Sales Representative in Minneapolis, MN to maintain, grow, and service accounts, while identifying opportunities for Outside Sales, upsell, cross-sell, and reactivation. You will ensure on-time delivery, manage orders, and collaborate to develop marketing plans.

Ideal candidates have an associate or bachelor’s degree, 1+ years in steel/metals sales, strong customer service, and solid Excel/Office skills.

Qualifications

• Associate or Bachelor’s degree in a related field.
• 1+ years of experience in a sales role within the steel/metals industry, prefer 3+ years.
• Strong customer service and sales aptitude.
• Desire to build client relationships and increase sales knowledge/experience.
• Demonstrated ability to work in a team environment while managing individual goals and objectives.
• High energy, drive, and strong business and data analysis skills.
• Outstanding oral and written communication skills.
• Proficient with Microsoft Excel and Office.

Responsibilities

• Maintain, grow, and service existing and new accounts.
• Identify sales opportunities for Outside Sales; up-sell and cross-sell.
• Reactivate inactive accounts and identify new account opportunities.
• Partner with Outside Sales to build long-term customer relationships.
• Ensure high-quality customer service and on-time delivery; manage order entry.
• Inform customers of delivery set-backs and changes in order status.
• Develop quotes and contract pricing; expedite orders with short lead times.
• Ensure inventory supports sales; identify customer needs and advise accordingly.
• Collaborate with Outside Sales to develop marketing plans and strategies.

Skills

Customer service

Sales aptitude

Team collaboration

Data analysis

Communication skills

Education

Associate or Bachelor’s degree in a related field

Tools

Microsoft Excel

Microsoft Office

Job description

MN1 Minneapolis (Coil) – Minneapolis, MN 55441, USA

• Pay or shift range: $27 USD to $38 USD.
• Travel Required: No

Description

About Olympic Steel:

Since 1954, Olympic Steel has been focused on safe, profitable, and sustainable growth through the direct sale of a wide range of processed metal products and several metal-intensive branded products. Guided by our Core Values, we put safety first – always, and we believe in cultivating an inclusive workplace where employee belonging, and empowerment are foundational to everything we do. Olympic Steel offers employees the best of both worlds: the culture and community of a closely connected team with the resources, opportunity and stability of a large, growing organization.

Job Description:

TheInside Sales Representativeis responsible for maintaining, growing and servicing existing and new accounts, proactively identifying sales opportunities for Outside Sales Representatives, creating opportunities to up-sell and cross-sell existing accounts, reactivating inactive accounts and identifying new account opportunities. Additionally, the Inside Sales Rep will partner closely with Outside Sales to establish strong, long-term relationships with customers, ensure high quality customer service to all external customers, execute on-time delivery according to customer expectations, inform customers of delivery set-backs and changes in order status while managing the order entry process, troubleshoot problems and rectify complaints and claims. Other responsibilities include developing individual quotes and contract pricing, expediting orders with short lead times or unusual requirements, ensuring correct inventory is in stock to support general sales, proactively identifying customer needs and advising customers of potential issues, and partnering with Outside Sales to develop marketing plans and strategies.

Pay Range: $27 - $38/hr

Qualifications:

• Associate or Bachelor’s degree in a related field
• 1+ years of experience in a sales role within the steel/metals industry, prefer 3+ years.
• Strong customer service and sales aptitude.
• Desire to build client relationships and increase sales knowledge/experience.
• Demonstrated ability to work in a team environment while managing individual goals and objectives partnered with the ability to work effectively in a diverse community required.
• High energy and drive, strong business and data analysis skills, excellent prioritization, organizational and time management skills.
• Outstanding oral and written communication skills.
• Working knowledge with Microsoft Suite, most notably Excel and Office.

Why Work for Olympic Steel:

Olympic Steel offers comprehensive benefits, including:

• Medical, dental, and vision benefits
• Paid holidays and vacation
• 401(k) with employer match
• Tuition reimbursement & Employee Discount Programs
• Referral program

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.