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Olympic Steel is seeking an Inside Sales Representative to maintain and grow accounts and identify new business opportunities. This role involves developing quotes and ensuring timely delivery of products while providing excellent customer service.
The ideal candidate has a degree in a related field and at least one year of sales experience in the steel industry. The company offers comprehensive benefits including medical, dental, and a 401(k) with employer match.
Locations: MN1 Minneapolis (Coil), 625 Xenium Lane, Minneapolis, MN 55441, USA. MN2 Plymouth (Plate), 13100 Fifteenth Avenue North, Plymouth, MN 55441, USA.
About Olympic Steel:
Since 1954, Olympic Steel has been focused on safe, profitable, and sustainable growth through the direct sale of a wide range of processed metal products and several metal-intensive branded products. Guided by our Core Values, we put safety first – always, and we believe in cultivating an inclusive workplace where employee belonging, and empowerment are foundational to everything we do. Olympic Steel offers employees the best of both worlds: the culture and community of a closely connected team with the resources, opportunity and stability of a large, growing organization.
Job Description:
The Inside Sales Representative is responsible for maintaining, growing and servicing existing and new accounts, proactively identifying sales opportunities for Outside Sales Representatives, creating opportunities to up‑sell and cross‑sell existing accounts, reactivating inactive accounts and identifying new account opportunities. Additionally, the Inside Sales Rep will partner closely with Outside Sales to establish strong, long‑term relationships with customers, ensure high quality customer service to all external customers, execute on‑time delivery according to customer expectations, inform customers of delivery set‑backs and changes in order status while managing the order entry process, troubleshoot problems and rectify complaints and claims. Other responsibilities include developing individual quotes and contract pricing, expediting orders with short lead times or unusual requirements, ensuring correct inventory is in stock to support general sales, proactively identifying customer needs and advising customers of potential issues, and partnering with Outside Sales to develop marketing plans and strategies.
Pay Range: $27 - $38/hr
Qualifications:
Why Work for Olympic Steel:
Olympic Steel offers comprehensive benefits, including:
Equal Opportunity Employer.
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.