Inside Sales Representative

Friendly Group; Phoenix, Northern (AZ, KY); Hybrid; USD 80,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental & Vision – nearly 100%

Company-paid life insurance

Voluntary benefits

Paid time off & holidays

401(k) with company match

Job summary

Day & Night Air Conditioning, Heating & Plumbing, LLC is seeking an Inside Sales Representative to convert warm leads into revenue. You’ll reconnect customers with estimates, uncover needs, and present tailored solutions that drive results for both the customer and the business.

This high-impact, performance-based role comes with an hourly base and uncapped commissions, backed by strong leadership support and a clear path to six‑figure earnings for motivated sales professionals.

Qualifications

• Experience in inside sales, call center sales, telemarketing, or customer service.
• Strong verbal and written communication skills.
• Ability to meet and exceed sales targets.
• Resilient, coachable, and growth‑minded.

Responsibilities

• Make outbound calls to customers with unsold estimates to close business.
• Identify customer needs, overcome objections, and present tailored solutions.
• Educate customers on Day & Night’s services and value proposition.
• Build rapport and trust to drive long‑term customer relationships.
• Accurately document all interactions in our CRM.
• Partner with field technicians and managers to maximize conversion rates.

Skills

Inside sales

Call center sales

Telemarketing

Customer service

Tools

CRM

Job description

Description

At Day & Night Air Conditioning, Heating & Plumbing, we believe great service starts with great people. Our team is driven, honest, and passionate about helping customers make confident decisions for their homes. We’re not here to make a quick buck—we’re here to make a difference.

The Opportunity

As an Inside Sales Representative, you’ll play a critical role in converting opportunities into revenue. You’ll work with warm leads, reconnect with customers who have received estimates, uncover needs, and present solutions that drive results—for both the customer and the business. This is a high-impact, performance-based role with uncapped commission and strong support from leadership and field teams. If you’re a motivated, money-driven sales professional who thrives in a fast-paced environment and wants real six-figure earning potential, this role is for you.

What We Offer

• Highly competitive compensation: Guaranteed hourly base plus uncapped commissions
  • Earning potential of $100,000.00 +
• Exceptional benefits package
  • Medical, Dental & Vision – we cover nearly 100% of employee premiums
  • Company-paid life insurance
  • Multiple voluntary benefits
• Paid Time Off & Paid Holidays
• 401(k) with company match with no vesting period
• Supportive leadership, proven processes, and opportunities for advancement

What You’ll Do

• Make outbound calls to customers with unsold estimates to close business
• Identify customer needs, overcome objections, and present tailored solutions
• Educate customers on Day & Night’s services and value proposition
• Build rapport and trust to drive long‑term customer relationships
• Accurately document all interactions in our state‑of‑the‑art CRM
• Partner with field technicians and department managers to maximize conversion rates and appointment strategies

Who You Are

• Driven, competitive, and goal-oriented, you want to win and be rewarded for it
• A confident communicator with strong verbal and written skills
• Resilient and professionally you can handle rejection and stay focused
• Positive, coachable, and eager to grow
• Prior experience in inside sales, call center sales, telemarketing, or customer service.

Day & Night Air Conditioning, Heating & Plumbing, LLC is an Equal Opportunity Employer, including Disability/Veterans.