Inside Sales Representative

J&W Heating and Air + Plumbing; Jacksonville (FL); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Performance-based bonuses

Employee discount program

Job summary

J&W Heating and Air + Plumbing is seeking an Inside Sales team member to enhance coordination between technicians and homeowners. This role focuses on closing warm leads over the phone, ensuring high reward opportunities for top performers, who can earn $100K+ annually.

You'll enjoy a full benefits package, which includes comprehensive medical coverage, a 401(k) with company match, and various wellness programs. If you're proactive and enjoy sales, apply now!

Qualifications

• Experience in inside sales or phone-based closing roles.
• Ability to handle objections smoothly.
• Self-motivated and focused mentality.

Responsibilities

• Coordinate live sales with HVAC technicians and homeowners.
• Guide phone conversations and confirm next steps.
• Meet and exceed sales KPIs and close rate targets.

Skills

Inside sales experience

Strong communication skills

Customer-facing experience

Job description

J&W Heating and Air + Plumbing is hiring an Inside Sales team member to support real-time coordination between our HVAC technicians in the field and homeowners exploring repair, replacement, or upgrade options.

This role is focused on sales execution, not cold calling. You’ll work with warm, inbound leads, assisting in presenting and closing estimates over the phone—often while the technician is still on-site. If you can move fast, listen well, and close with confidence, this is a high-reward role.

Compensation: Base + Aggressive Bonus Structure

Top Performers Earn $100K+ Annually

Schedule: 12:00pm to 9:00pm.

What You’ll Do

• Engage in live sales coordination with HVAC technicians and homeowners
• Speak directly with customers during active service or estimate appointments
• Guide conversations, confirm next steps, and close jobs over the phone
• Follow up on open estimates and unconverted leads
• Own your assigned call-by-call lane, tracking activity and outcomes
• Consistently meet and exceed sales KPIs and close rate targets

What You’ll Get

• High-income potential: base pay + performance-based bonuses
• A full pipeline: no cold calling—just active leads and real-time opportunities
• Full benefits: medical, dental, vision, PTO, and 401(k) with company match
• Ongoing support: daily access to sales leadership and coaching
• Career growth: a clear path for advancement based on performance

What You Bring

• Experience in inside sales, phone-based closing, or customer-facing sales roles
• Strong communication skills and a comfort level handling objections on the fly
• A fast-paced, focused, and highly self-motivated mindset

We invest in the whole you — your health, your family, and your future. Employees enjoy comprehensive medical coverage through Cigna with four plan options to fit every need and budget, including an HSA-eligible high-deductible plan and an FSA alongside dental and vision benefits with low weekly premiums. We protect your financial wellbeing with company-paid Basic Life and AD&D insurance, Basic Long-Term Disability at no cost to you, and optional Voluntary Short-Term Disability and additional life coverage. Planning for retirement is easy with our 401(k) plan, where we match 50% of your contributions up to the first 6%. Beyond the basics, you'll have access to supplemental health plans including Accident, Critical Illness, and Hospital Indemnity Insurance, plus disability resource services, travel and beneficiary support services, pet health insurance, and PerkSpot — an exclusive employee discount program. When you join us, you're not just getting a job — you're gaining a benefits package designed to support you at every stage of life.

Apply Today

If you’re ready to turn active service calls into closed deals—and want to join a company where performance is rewarded—apply now at www.jandwheatingandair.com.