Inside Sales Representative

USA Hometown Experts; Chattanooga (TN); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with company match

Paid holidays and PTO

Ongoing training and professional development

Job summary

USA Hometown Experts is seeking an Inside Sales Representative in Chattanooga, TN. This role offers a high-income potential with a focus on existing customers and no cold calling. You will engage with customers regarding previous estimates, follow up on opportunities, and educate them on services.

The ideal candidate enjoys conversation, is goal-oriented, and thrives in a performance-based environment. Benefits include competitive pay, health insurance, and opportunities for advancement.

Qualifications

• Sales experience preferred but not required.
• Home service industry experience is a plus.
• Must have a positive attitude and strong work ethic.

Responsibilities

• Contact customers regarding previous estimates and recommendations.
• Follow up on unsold opportunities.
• Schedule appointments for service and maintenance opportunities.
• Build trust and create urgency when appropriate.

Skills

Strong communication skills

Goal-oriented

Organizational skills

Ability to handle objections

Job description

Description

Earn $110,000–$150,000+ Per Year

Base Pay + Performance Bonuses

Do you enjoy talking to people, building relationships, and helping customers find solutions?

Are you competitive, goal-driven, and energized by turning opportunities into revenue?

Metro Plumbing, Heating & Air is looking for an Inside Sales Representative to help recover unsold opportunities, reconnect with previous customers, and generate revenue through proactive customer outreach.

This is not a cold-calling position.

These are real opportunities from real customers who have already done business with Metro or requested our services.

If you're motivated by results and enjoy seeing your efforts directly impact company growth, this could be the perfect role for you.

Why This Role Is Different

• High-income potential without being in the field
• Existing customer base and real opportunities
• No door knocking
• No cold prospecting
• Stable, year-round work
• Professional office environment
• Direct impact on company growth and profitability
• Clear career advancement opportunities

What You’ll Be Doing

• Contacting customers regarding previous estimates and recommendations
• Following up on unsold opportunities
• Re‑engaging inactive customers
• Scheduling appointments for service, replacement, and maintenance opportunities
• Educating customers on financing and membership options
• Building trust and creating urgency when appropriate
• Working closely with operations, dispatch, and field teams
• Maintaining accurate customer records and notes

Key Performance Indicators (KPIs)

Daily Goal

? 80–100 Customer Contacts Per Day

Monthly Goal

? Recover $180,000–$200,000 in Revenue Opportunities Per Month

Success in this role is measured by consistent activity, strong follow‑up, and the ability to convert opportunities into revenue.

Who We’re Looking For

You may be a great fit if you:

• Enjoy talking with people all day
• Have strong communication skills
• Are competitive and goal‑oriented
• Can handle objections professionally
• Stay organized and follow through
• Have a positive attitude and strong work ethic
• Thrive in a performance‑based environment
• Want your income to reflect your performance

Sales experience is preferred, but we are willing to train the right person.

Home service industry experience is a plus, but not required.

Compensation & Benefits

• $110,000–$150,000+ earning potential
• Base pay plus performance bonuses
• Health, dental, and vision insurance
• 401(k) with company match
• Paid holidays and PTO
• Ongoing training and professional development
• Stable, year-round employment
• Opportunity for advancement within a growing company

Why Metro?

At Metro Plumbing, Heating & Air, we don't just hire employees.

We build professionals.

We develop leaders.

We create careers people are proud of.

If you're looking for a high-income opportunity where your effort directly impacts your success, we'd like to talk with you.

Apply today and turn conversations into revenue.