Inside Sales Representative

Open Arms Home Care Inc; Philadelphia (Philadelphia County); On-site; USD 50,000 - 100,000; Full time

Job summary

Open Arms Home Care Inc is hiring an Inside Sales Representative in Philadelphia to join a growing team. You will be the first contact for families seeking in-home care, educate them on services, guide them through intake, and verify insurance information.

The ideal candidate has 2+ years in inside sales or healthcare intake, strong phone skills, CRM experience, and the ability to manage multiple cases. Bilingual English/Spanish is strongly preferred for this role.

Qualifications

• 2+ years of experience in inside sales, intake, healthcare, or insurance.
• Strong phone presence and communication skills.
• Experience with Medicaid, Medicare, or MCOs (preferred).
• CRM experience.
• Ability to manage multiple active cases.
• Comfort in a fast-paced environment.
• Bilingual English/Spanish (strongly preferred).

Responsibilities

• Maintain daily call activity, 50 to 100 calls per day to support client inquiries and follow-up.
• Serve as the first point of contact.
• Complete intake calls to understand needs and reason for seeking services.
• Educate families on Open Arms Home Care’s services and guide them through the intake process.
• Verify insurance information and gather required client details.
• Maintain accurate documentation and update client information.
• Collaborate with Recruitment, Coordination, and HR team to help ensure cases progress efficiently and in a timely manner.

Skills

Inside sales

Phone communication

CRM experience

Bilingual English/Spanish

Tools

CRM system

Job description

Now Hiring: Inside Sales Representative - Home Care

Compensation: $50,000-$100,000 annually

Growth potential up to $100K based on performance, and meeting company goals.

Open Arms Home Care is seeking an experiencedInside Sales Representativeto join our growing team. This role is more than answering calls - you will be responsible for making and managing calls with families seeking care, serving as the initial point of contact, understanding their needs and reasons for seeking services, educating families on the services we offer, guiding them through the intake process, verifying insurance information, . The ideal candidate should be organized , responsive, and confident managing multiple opportunities while providing a professional and compassionate experience. Join our team helping convert inquiries into successful clients.

Responsibilities:

• Maintain daily call activity, 50 to 100 calls per day to support client inquires and follow-up.
• Serve as the first point of contact
• Complete intake calls to understand needs and reason for seeking services
• Educate families on Open Arms Home Care’s services and guide them through the intake process.
• Verify insurance information and gather required client details.
• Maintain accurate documentation and update client information.
• Collaborate with Recruitment, Coordination, and HR team to help ensure cases progress efficiently and in a timely manner.

Qualifications:

• 2+ years of experience in inside sales, intake, healthcare, or insurance
• Strong phone presence and communication skills
• Experience with Medicaid, Medicare, or MCOs (preferred)
• CRM experience
• Ability to manage multiple active cases
• Comfort in a fast-paced environment
• Bilingual English/Spanish (strongly preferred)

Why Join Open Arms Home Care?

At Open Arms Home Care, you’ll be part of a growing team where your efforts make a meaningful impact. We value dedication, results, and the relationships you build with families and clients.

Your hard work and performance will berecognized and rewardedas you help contribute to the growth of our organization. Join a team where your success matters, your contributions are valued, and you have the opportunity to grow.