Inside Sales Representative

All American Home Care; Philadelphia (Philadelphia County); On-site; USD 40,000 - 65,000; Full time

Job summary

All American Home Care is seeking an Inside Sales Representative in Philadelphia to generate new business and nurture client relationships. You will collaborate with the care team to ensure clients receive quality services and coordinate care plans with caregivers.

Ideal candidates bring strong communication, interpersonal and problem-solving skills, and can manage multiple priorities in a fast-paced setting. Training is provided; high school diploma or equivalent required, degree preferred.

Qualifications

• Excellent communication, interpersonal and problem-solving abilities.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Maintain confidentiality and discretion when handling sensitive information.
• Strong organizational and time-management skills.

Responsibilities

• Generate new business leads through cold calls, email campaigns and other marketing initiatives.
• Cultivate relationships with clients, caregivers, and healthcare providers to increase referrals and revenue.
• Provide exceptional customer service to clients and families, addressing needs and concerns promptly.
• Collaborate with care team to ensure clients receive best possible care and coordinate care plans.
• Maintain accurate records of client interactions, referrals and sales activities.
• Meet or exceed sales targets and revenue goals.
• Participate in ongoing training and professional development.

Skills

Communication

Interpersonal skills

Problem-solving

Time management

Organizational skills

Discretion/Confidentiality

Education

High school diploma or equivalent

Related field degree preferred

Job description

Inside Sales Representative

Job Summary:

As an Inside Sales Representative at All American Home Care, you will play a crucial role in connecting our clients with the high-quality home care services they deserve. Our team is dedicated to providing compassionate and personalized care to our clients, and we are seeking a highly motivated and skilled professional to join our team.

About the Role:

As an Inside Sales Representative, you will be responsible for generating new business leads, cultivating existing relationships, and providing exceptional customer service to our clients and their families. You will work closely with our care team to ensure that each client receives the best possible care, and you will be expected to maintain a strong understanding of our services and benefits. Your excellent communication and interpersonal skills will be essential in building trust and rapport with clients, caregivers, and other stakeholders.

Responsibilities:

• Generate new business leads through cold calls, email campaigns, and other marketing initiatives
• Cultivate existing relationships with clients, caregivers, and healthcare providers to increase referrals and revenue
• Provide exceptional customer service to clients and their families, addressing their needs and concerns in a timely and professional manner
• Collaborate with care team members to ensure that clients receive the best possible care, including matching clients with qualified caregivers and coordinating care plans
• Maintain accurate and up-to-date records of client interactions, referrals, and sales activities
• Meet or exceed sales targets and revenue goals
• Participate in ongoing training and professional development to stay current on industry trends and best practices

Requirements:

• 0 years of experience in sales or customer service (training provided)
• High school diploma or equivalent required; degree in a related field preferred
• Excellent communication, interpersonal, and problem-solving skills
• Ability to work in a fast-paced environment with multiple priorities and deadlines
• Strong organizational and time management skills
• Ability to maintain confidentiality and discretion when handling sensitive information

What We Offer:

• Opportunity to work for a leading home care provider with a reputation for excellence
• Collaborative and dynamic work environment with a diverse team of professionals
• Competitive [salary] (to be determined) and comprehensive benefits package