Inside Sales Representative

ThyssenKrupp Materials NA; Northwood (OH); On-site; USD 43,650 - 53,350; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) or company match

Paid vacations and holidays

Tuition reimbursement

Job summary

thyssenkrupp Materials Services, Copper and Brass Division in North America, is seeking a sales-oriented professional to provide price and delivery quotes, grow accounts, and assist customers with product information. The role emphasizes timely, courteous communication and accurate order processing.

The candidate should have a Bachelor's degree or comparable experience, with 1–2 years of sales experience preferred.

Qualifications

• Bachelor's Degree in a related field or comparable experience, computer literate and telephone experience.
• Preferred: 1–2 years sales experience.
• Strong interpersonal and communication skills.

Responsibilities

• Respond to sales calls, faxes, and emails.
• Generate and follow up on quotes for all products.
• Provide technical assistance to customers.
• Process sales orders and returns/credits as required.
• Travel to meet company goals as needed.
• Stay informed about product inventory and pricing.

Skills

Sales experience

Interpersonal skills

Attention to detail

Communication skills

Basic computer skills

Product knowledge

Education

Bachelor's degree or comparable experience

Job description

Company

With around 480 locations in over 40 countries, thyssenkrupp Materials Services is the biggest materials distributor and service provider in the western world. The broad service spectrum offered by the materials experts enables customers to focus on their individual core business. The area of Materials Services spans two strategic areas: global materials distribution as one-stop-shop - from steel and stainless steel, tubes and pipes, nonferrous metals and specialty materials to plastics and raw materials - and tailored services in the areas of materials management and supply chain management. An extensive omnichannel architecture offers 250,000 customers worldwide cross-channel, round-the-clock access to more than 150,000 products and services. A highly efficient logistics system ensures that all requested services are smoothly integrated into customer production processes "just-in-time" or "just-in-sequence".

Copper and Brass Division

Sales is a distributor and processor of aluminum, stainless steel, copper, brass, bronze and more quality materials serving markets across North America, including Canada and Mexico. By providing customers with what they want, when they need it, Copper and Brass Sales is able to help them succeed in today's challenging global business environment. The company's focus on the Aerospace, Automotive, Electrical, Medical and Oil & Gas Industries allows them to offer these market segments expertise specific to their needs. The daily commitment of its employees to provide premium service focused on the customer first has earned Copper and Brass Sales the position of a respected leader in the nonferrous metals industry for over 80 years.

Your responsibilities

To accurately provide price and delivery for all our products to our customers in a timely and courteous fashion, utilizing organization and negotiating techniques, and applying resourcefulness and strong attention to detail while converting inquiries into orders. Answer customer questions concerning products/ services and their orders. Develop target and non-major accounts into loyal customers.

Key Accountabilities

• Respond to sales calls, faxes, and e-mails
• Generate and follow up on quotes for all products
• Provide technical assistance to customers
• Process sales orders
• Enter return orders, credits, and debits when required
• Enter scrap return order as requested by distribution channels
• Review product inventory and report concerns to purchasing/ management
• Satisfy customer service issues
• Continuously increase knowledge of company products, services, and procedures
• Work in team environment, communicating as required with all personnel.
• Traveling as needed to meet company goals
• Monitor competitor products and prices.
• Assist in quality related duties where required
• Meets TKMNA Employee Attributes/Competencies

Qualifications

Minimum Requirements

• Bachelor's Degree in a related field or comparable experience, computer literate and telephone experience.

Preferred Requirements

• 1 to 2 years sales experience
• Interpersonal skills necessary in order to sell, negotiate and close business with customers
• Attention to detail in order to evaluate customer's accounts and orders
• Basic computer skills in order to assemble and process orders and information in a timely and efficient manner.
• Effective communication and listening skills necessary when answering phone calls from customers and associating with peers.
• Knowledge of products being sold by the business unit

Job Compensation

$48,500+ (Based on Experience) + Quarterly Bonus

Benefits Overview

We offer competitive company benefits to eligible positions, such as:

• Medical, Dental, Vision Insurance
• Life Insurance and Disability
• Voluntary Wellness Programs
• 401(k) or RRSP programs with Company Match
• Paid Vacation and Holidays
• Tuition Reimbursement
• And more!

Benefits may vary based on job, country, union role, and/or company segment.

Please work with your recruiter or tk representative for applicable benefits information.

Equal opportunity employer, including people with disabilities and veterans.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. For those requiring assistance completing the application or the application process and request information relating to the need for accommodation, please contact [e-mail].