Inside Sales Representative

GENERAL UTILITIES; Newtown Township (Delaware County); Hybrid; USD 21,000 - 34,000; Part time

Benefits offered by this job

Paid training

Uncapped commissions

Medical coverage

401(k)

Paid vacation & holidays

Job summary

General Utilities, Inc. in Newtown, PA is seeking Inside Sales Representatives for a hybrid role (3 days in office, 2 days from home). This position offers paid training and base pay plus uncapped commission, with opportunities to grow in a customer-focused sales environment.

You will handle inbound calls, negotiate plans, onboard new customers, and collaborate with teams to resolve issues while delivering exceptional service and driving new business.

Qualifications

• Prior inside sales experience preferred but not required.
• Computer Skills- MS office, typing skills.
• Excellent communication and telephone skills.
• Ability to truly engage our customers and sell our Company's value.
• Ability to multitask.
• Work efficiently and effectively both independently and with a team.
• Ability to manage difficult customer situations and respond promptly to service requests to meet customer needs.
• Strong follow up skills.

Responsibilities

• Answer inbound calls from potential new customers
• Negotiate pricing and service plans
• Conduct outbound call activity with a focus on securing new business
• Communicate clear and accurate information
• Work with customers to best meet their service needs
• Assist in onboarding new customers and conduct customer account updates/maintenance
• Effectively seek resolution for customer problems and issues
• Assist with customer retention
• Serve as the customer's advocate, working closely with other departments to ensure timely resolution of customer issues
• Escalate more complex issues as needed

Skills

Inside sales

MS Office

Typing

Excellent communication

Multitasking

Team collaboration

Customer service

Problem resolution

Job description

If you enjoy talking to people and helping them, are passionate about providing superior customer service while selling and want to grow your career, we have just the opportunity for you!

Immediate openings available for Inside Sales Representatives who can work in a Hybrid Role: 3 days a week in office, 2 days a week from home. This position offers paid training and base pay plus uncapped commission!

Your specific duties in this role will include, but are not limited to:

• Answer inbound calls from potential new customers
• Negotiate pricing and service plans
• Conduct outbound call activity with a focus on securing new business
• Communicate clear and accurate information
• Work with customers to best meet their service needs
• Assist in onboarding new customers and conduct customer account updates/maintenance
• Effectively seek resolution for customer problems and issues
• Assist with customer retention
• Serve as the customer's advocate, working closely with other departments to ensure timely resolution of customer issues
• Escalate more complex issues as needed

Specific qualifications for the role include, but are not limited to:

• Prior inside sales experience preferred but not required
• Computer Skills- MS office, typing skills
• Excellent communication and telephone skills
• Possess the ability truly engage our customers and sell our Company's value, turning prospects into happy customers
• Ability to multitask
• Work efficiently and effectively both independently and with a team
• Ability to manage difficult customer situations and respond promptly to service requests to meet customer needs
• Strong follow up skills

Home Office Requirements include, but are not limited to:

• Dedicated workspace with consistent power supply for individual use during working hours
• Fast, reliable and secure internet connection that is hard wired to the modem
• Computer and phone equipment will be supplied

We provide a competitive compensation and benefits package, including:

• Paid training and base pay plus uncapped commission!
• Medical coverage
• 401(k)
• Paid Vacation & Holidays

We are proud to be an equal opportunity employer, and are committed to a drug and alcohol-free workplace.

Job Description

Newtown, PA

Posting Location

Part Time - Temporary

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law. Information on race, gender and national origin will only be used for statistical and recordkeeping purposes, and will not be used in making any employment decisions. All information provided will be kept separate from your expression of interest. Providing this information is strictly voluntary, and you will not be subjected to any adverse action or treatment if you choose not to provide this information. If you do not choose to answer these questions, we ask that you select "Decline to Identify" for each question. Thank you for your voluntary cooperation.