Inside Sales Representative

Generator Supercenter of Austin; Nashville (TN); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

401(k) matching

Job summary

Generator Supercenter is seeking a result-driven Inside Sales Representative to work in our call center in a fast-paced environment. You will develop new sales opportunities, understand customer needs, and guide them through product features and services.

Role requires strong customer service, basic Excel/Word skills, and the ability to handle high-call volume while maintaining professional phone etiquette. Schedule is Mon–Fri 8–5 or 9–6 with occasional Saturdays.

Qualifications

• Excellent customer service skills and computer literacy.
• Basic understanding of Microsoft Excel and Word.
• Tends to a high volume of calls.

Responsibilities

• Developing new sales opportunities using outbound lists from various CRM systems, emails, and lead follow-ups.
• Communicating with customers to understand needs and identify sales opportunities.
• Maintain and improve the database of prospects and researching new leads.
• Answering customers’ questions, resolving concerns, and providing information via calls and emails.
• Explain and demonstrate features of products and services.
• Tend to high volume of calls and maintain phone etiquette.
• Monday–Friday 8-5 or 9-6; occasional Saturdays.

Skills

Customer service

Phone etiquette

CRM familiarity

Communication

Tools

Microsoft Excel

Microsoft Word

Job description

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Vision insurance
• 401(k) matching

Generator Supercenter is the company for all your generator needs. We provide high-quality models, have factory certified technicians for repairs and maintenance, and offer turnkey installations. We are the number #1 Generac dealer in North America. Our employees have extensive training to provide professional experience every step of the way. Our mission is …. To joyfully provide comfort and peace-of-mind for our customers. To be an outstanding partner to our suppliers. To change the lives of our team members by giving direction, respect, and the opportunity for financial growth. To think and act in alignment with our Creator.

Job description

Generator Supercenter is looking for a result driven Inside Sales Representative to actively work in our call center.

Main job tasks and responsibilities:

• Developing new sales opportunities using outbound lists from various CRM systems, emails, and lead follow-ups.
• Communicating with customers to understand their needs and requirements and identify sales opportunities.
• Proper phone etiquette.
• Answering customers’ questions, resolving their concerns, and providing additional information via calls and emails.
• Explaining and demonstrating the functions and features of products and services.
• Maintaining and improving the database of prospects and researching new leads.
• Keeping up to date with product and service information and competitor offers.
• Excellent customer service skills and computer literacy skills. Tend to high volume of calls.
• Basic understanding of Microsoft Excel and Word.
• Monday – Friday, Hours are from 8-5 or 9-6. Occasional Saturdays as needed.
• Competitive Pay: Hourly + Commission
• Availability for growth.

We are the Largest Residential Generator Installer in the state of Texas and rapidly expanding across the US. Come be a part of our team!