Inside Sales Representative

Topaz HR; Lakewood Township (NJ); On-site; USD 50,000 - 60,000; Full time

Job summary

Topaz HR in Lakewood, NJ is seeking an Inside Sales Representative who drives revenue growth through inbound and outbound engagement, builds lasting customer relationships, and delivers a consultative selling experience in a fast-paced, team-oriented environment. The role reports to the Sales Manager and offers a salary range of $50,000–$60,000 per year, DOE.

The successful candidate will manage the full sales cycle from initial contact through order completion, maintain CRM records, and

Qualifications

• 1+ year of inside sales, customer service, or related sales role (B2B or B2C)
• Strong verbal and written communication skills with ability to build rapport and influence customer decisions
• Comfortable with outbound outreach, follow-ups, and managing multiple customer interactions
• Customer-focused with a consultative approach to identifying needs and presenting solutions
• Experience using CRM systems and order entry tools preferred
• Ability to quickly learn product features and communicate value to diverse customer types
• Goal-oriented, organized, and detail-driven with strong follow-through

Responsibilities

• Drive revenue through proactive inbound and outbound sales efforts, account growth, and relationship development
• Identify customer needs, present solutions, and maintain consistent follow-up to close opportunities and increase sales
• Manage leads, quotes, reorders, and customer inquiries to ensure a positive and seamless customer experience
• Process orders accurately and maintain CRM records to support sales tracking, reporting, and operational efficiency
• Collaborate with operations, customer service, and warehouse teams to ensure smooth order fulfillment and issue resolution
• Develop strong product knowledge and provide customer insights and market feedback to support business growth

Skills

Inside sales

Customer relationships

Consultative selling

CRM proficiency

Order entry & processing

Tools

CRM systems

Order entry tools

Job description

Company Overview

Our client is a fast-growing manufacturer and distributor of quality kitchenware, tabletop, cookware,flatware,serveware, drinkware, and household products trusted by retailers and foodservice professionals nationwide. Known for strong inventory availability, competitive pricing, and responsive customer support, the organization is committed to delivering reliable products and exceptional service to its customers.

Position Overview

The Inside Sales Representativeis responsible fordriving revenue growth through inbound and outbound customer engagement, relationship development, and consultative selling. This role supports the full sales cycle, frominitialcontact through order completion, while deliveringan excellentcustomer experience and contributing to overall business growth.

The ideal candidate is adaptable, proactive, comfortable initiating conversations, and motivated to build long-term customer relationships in a fast-paced, team-oriented environment.

Location:Lakewood, NJ
Schedule:Full-Time | On-Site | Monday–Friday, 9:00 AM – 5:00 PM
Reports To:Sales Manager
Compensation:$50,000 - $60,000 (DOE)

Key Responsibilities

• Drive revenue through proactive inbound and outbound sales efforts, account growth, and relationship development
• Identifycustomer needs, present solutions, andmaintainconsistent follow-up to close opportunities and increase sales
• Manage leads, quotes,reorders, and customer inquiries to ensure a positive and seamless customer experience
• Process orders accurately andmaintainCRM records to support sales tracking, reporting, and operational efficiency
• Collaborate with operations, customer service, and warehouse teams to ensure smooth order fulfillment and issue resolution
• Develop strong product knowledge and provide customer insightsand market feedback to support business growth

Core Competencies

• Business Development & Prospecting:Proactively pursues new opportunities through outreach, relationship building, and account expansion
• Results Orientation:Demonstratesstrong motivation, ownership, and accountability for achieving sales goals
• Consultative Selling:Uses active listening and questioning to understand customer needs and position effective solutions
• Resilience & Drive:Maintainspersistence and energy in a fast-paced, high-activity sales environment
• Communication & Influence:Confidently engages customers, builds rapport, and navigates conversations toward successful outcomes
• Adaptability & Growth Mindset:Responds well to change, feedback, and new challenges while continuously improving performance

Qualifications

• 1+ year of experience in inside sales, customer service, or a related sales role (B2B or B2C)
• Strong verbal and written communication skills with the ability to build rapport and influence customer decisions
• Comfortable with outbound outreach, follow-ups, and managing multiple customer interactions
• Customer-focused with a consultative approach toidentifyingneeds and presenting solutions
• Experience using CRM systems and order entry tools preferred
• Ability to quickly learn product features and communicate value to diverse customer types
• Goal-oriented, organized, and detail-driven with strong follow-through

What Success Looks Like

• Consistently achieving or exceeding sales activity and revenue targets
• Building strong customer relationships that drive repeat business
• Maintainingaccuratesales data and pipeline visibility
• Contributing to a positive team environment and overall company growth

Equal Opportunity Employer

Our client is an Equal Opportunity Employer and values diversity in its workforce. Employment decisions are made without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or any other protected status.

Compensation

The published salary range is used as a guide to provide prospective candidates with a level of compensation that is competitive with today’s market. The salary range for this position is a good-faith estimate that allows for flexibility to align with various levels of experience, education, and performance.

EEO Statement

Topaz HR is an Equal Opportunity Employer, and we do not discriminate on the basis of race, color, religion, gender, national origin, age, disability, or any other status protected by applicable law. We value and are committed to creating an inclusive environment for all employees.