Inside Sales Specialist - Growth & Relationship Builder

Topaz HR; Lakewood Township (NJ); On-site; USD 50,000 - 60,000; Full time

Job summary

Topaz HR in Lakewood, NJ is seeking an Inside Sales Representative who drives revenue growth through inbound and outbound engagement, builds lasting customer relationships, and delivers a consultative selling experience in a fast-paced, team-oriented environment. The role reports to the Sales Manager and offers a salary range of $50,000–$60,000 per year, DOE.

The successful candidate will manage the full sales cycle from initial contact through order completion, maintain CRM records, and

Qualifications

• 1+ year of inside sales, customer service, or related sales role (B2B or B2C)
• Strong verbal and written communication skills with ability to build rapport and influence customer decisions
• Comfortable with outbound outreach, follow-ups, and managing multiple customer interactions
• Customer-focused with a consultative approach to identifying needs and presenting solutions
• Experience using CRM systems and order entry tools preferred
• Ability to quickly learn product features and communicate value to diverse customer types
• Goal-oriented, organized, and detail-driven with strong follow-through

Responsibilities

• Drive revenue through proactive inbound and outbound sales efforts, account growth, and relationship development
• Identify customer needs, present solutions, and maintain consistent follow-up to close opportunities and increase sales
• Manage leads, quotes, reorders, and customer inquiries to ensure a positive and seamless customer experience
• Process orders accurately and maintain CRM records to support sales tracking, reporting, and operational efficiency
• Collaborate with operations, customer service, and warehouse teams to ensure smooth order fulfillment and issue resolution
• Develop strong product knowledge and provide customer insights and market feedback to support business growth

Skills

Inside sales

Customer relationships

Consultative selling

CRM proficiency

Order entry & processing

Tools

CRM systems

Order entry tools

Job description

Topaz HR in Lakewood, NJ is seeking an Inside Sales Representative who drives revenue growth through inbound and outbound engagement, builds lasting customer relationships, and delivers a consultative selling experience in a fast-paced, team-oriented environment. The role reports to the Sales Manager and offers a salary range of $50,000–$60,000 per year, DOE.

The successful candidate will manage the full sales cycle from initial contact through order completion, maintain CRM records, and