Inside Sales Representative

Flow Control Group; Knoxville (TN); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) matching

Paid time off

Holidays

Parental leave

Wellness resources

Employee referral programs

Job summary

Flow Control Group is seeking a results-driven Sales Support Specialist to handle inbound calls, prepare quotes, and coordinate with engineering and outside sales to drive growth.

You will maintain product knowledge, deliver exceptional customer service, and ensure accurate records in the ERP system while supporting other departments as needed.

Qualifications

• Bachelor’s degree or equivalent experience.
• Excellent multitasking and organizational skills.
• Strong self-motivation and the ability to work effectively under minimal supervision.
• Exceptional communication and interpersonal skills, with a talent for building relationships with customers and team members.
• Works well with others.
• Proficiency in Microsoft Office Demonstrated ability to learn and understand technical product information.
• A commitment to providing outstanding customer service and support.

Responsibilities

• Handle incoming sales calls with the aim of fostering positive customer relationships and generating sales.
• Support outside sales representatives and the engineering department with administrative tasks, project coordination, and customer communication.
• Prepare and deliver accurate quotes for equipment and services to meet customer needs.
• Provide exceptional customer service, resolving queries and issues in a timely and professional manner.
• Collaborate with the team to identify and implement strategies for sales growth and customer satisfaction.
• Maintain up-to-date knowledge of company’s product lines and services as well as its competitive positioning.
• Ensure all sales activities are recorded in the company's operating system, maintaining accurate records and reports.
• Be willing to assist other departments like shipping and receiving, accounts receivable when necessary.

Skills

Customer relationship management

Quote generation

Interpersonal skills

Multitasking

Communication

Education

Bachelor’s degree or equivalent experience

Tools

Microsoft Office

CRM software

ERP system

Job description

About Us

Liquid Handling Equipment, Inc. is committed to being the premier system specialist for above-ground tanks, pumps, mixers, metering, filtration, and related accessories in the Southeast. For over 30 years, Liquid Handling Equipment has strived to meet and exceed our customers' and suppliers' expectations, understanding their needs and solving their problems in a timely manner.

Visit our Website: liquidhandlingequip.com

Responsibilities & Qualifications

Responsibilities

• Handle incoming sales calls with the aim of fostering positive customer relationships and generating sales.
• Support outside sales representatives and the engineering department with administrative tasks, project coordination, and customer communication.
• Prepare and deliver accurate quotes for equipment and services to meet customer needs.
• Provide exceptional customer service, resolving queries and issues in a timely and professional manner.
• Collaborate with the team to identify and implement strategies for sales growth and customer satisfaction.
• Maintain up-to-date knowledge of company’s product lines and services as well as its competitive positioning.
• Ensure all sales activities are recorded in the company's operating system, maintaining accurate records and reports.
• Be willing to assist other departments like shipping and receiving, accounts receivable when necessary.

Qualifications

• Bachelor’s degree or equivalent experience
• Excellent multitasking and organizational skills, capable of thriving in a high-paced environment.
• Strong self-motivation and the ability to work effectively under minimal supervision.
• Exceptional communication and interpersonal skills, with a talent for building relationships with customers and team members.
• Works well with others.
• Proficiency in Microsoft Office Demonstrated ability to learn and understand technical product information.
• A commitment to providing outstanding customer service and support.

#LI-TH

#liquidhandling

#manycompaniesoneteam #fcgcareers #flowcontrolgroup

Liquid Handling Equipment is proud to be part of Flow Control Group (FCG), a leading solutions provider of technically oriented products and services in flow control, fluid handling and process, industrial automation, and life sciences. Through its network of specialized companies across North America, FCG delivers mission-critical products, engineering expertise, and customer solutions to a wide range of industries.

Why Build a Career with Us?

Everyone’s an Owner of the Company:

Because every team member contributes to Flow Control Group’s success, employees share in that success through a broad-based ownership program available across our portfolio companies.

Competitive Benefits:

• Enjoy a comprehensive benefits package that includes Medical, Dental, and Vision coverage, competitive 401(k) matching, paid time off, holidays, parental leave, wellness resources, and employee referral programs.

The Climb Financial Program:

• Your financial wellbeing matters. Through Flow Control Group’s Climb Financial Program, employees have access to tools and resources designed to support both immediate needs and long-term goals. Programs may include emergency assistance funds, earned wage access, financial coaching, low-cost loan options, retirement planning resources, and opportunities to build long-term wealth through employee ownership.

Training & Development:

• FCG University is available to all employees, offering access to more than 80,000 learning courses to help you build new skills and advance your career.

Career Growth Opportunities:

• With a growing network of brands across North America, Flow Control Group provides opportunities for advancement, cross-functional experience, mentorship, and professional development in a supportive environment where your contributions make an impact.

Equal Opportunity Employer:

• Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected status.