Inside Sales Representative

Insight Global; Irvine (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

Insight Global is seeking an Inside Sales Representative I for a top global electronic-components supplier. This candidate will support customers with urgent product needs while driving revenue growth and delivering a best-in-class experience.

The role involves managing a high volume of customer interactions, preparing real-time quotes, processing orders, conducting outbound follow-up, and uncovering opportunities to recommend additional products.

Qualifications

• 1+ years of experience in a fast-paced, customer-facing sales or service environment.
• Demonstrated success meeting or exceeding sales quotas.
• Strong verbal and written communication skills.
• Active listening, problem-solving, and conflict-resolution abilities.
• Ability to manage a high volume of calls, chats, emails, quotes, and live order processing.
• Strong multitasking, organization, and time-management skills.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Ability to work across multiple systems simultaneously, including CRM and CCaaS platforms.
• Experience using Power BI and CRM tools for reporting, sales analysis, opportunity tracking, and quote management.
• Ability to learn quickly and succeed in a fast-paced, changing environment.
• High school diploma

Responsibilities

• Manage a high volume of customer interactions via calls, chats, emails, quotes, and live order processing.
• Prepare real-time quotes for customers.
• Process orders efficiently and accurately.
• Conduct outbound follow-up to uncover opportunities for cross-sell/up-sell.
• Collaborate across teams using CRM and CCaaS systems to support sales goals

Skills

Customer-facing

Quota achievement

Verbal communication

Written communication

Active listening

Problem solving

Conflict resolution

Time management

Multitasking

Organization

Education

High school diploma

Tools

CRM platforms

CCaaS platforms

Power BI

Excel

Outlook

Word

Job description

• 1+ years of experience in a fast-paced, customer-facing sales or service environment
• Demonstrated success meeting or exceeding sales quotas
• Strong verbal and written communication skills
• Active listening, problem-solving, and conflict-resolution abilities
• Ability to manage a high volume of calls, chats, emails, quotes, and live order processing
• Strong multitasking, organization, and time-management skills
• Proficiency in Microsoft Word, Excel, and Outlook
• Ability to work across multiple systems simultaneously, including CRM and CCaaS platforms
• Experience using Power BI and CRM tools for reporting, sales analysis, opportunity tracking, and quote management
• Ability to learn quickly and succeed in a fast-paced, changing environment
• High school diploma

Insight Global is seeking an Inside Sales Representative I for a top global electronic-components supplier. This candidate will support customers with urgent product needs while driving revenue growth and delivering a best-in-class experience. The role involves managing a high volume of customer interactions, preparing real-time quotes, processing orders, conducting outbound follow-up, and uncovering opportunities to recommend additional products. The ideal candidate is customer-focused, results-driven, highly organized, and comfortable navigating CRM, Power BI, CCaaS, and other internal systems in a collaborative, fast-paced sales environment.