Inside Sales Representatives

Insight Global; Irvine (CA); On-site; USD 42,000 - 70,000; Full time

Job summary

Insight Global is seeking an Inside Sales Representative I to support customers with urgent product needs, drive revenue, and deliver a best-in-class experience. You will manage high-volume interactions, prepare real-time quotes, process orders, and uncover opportunities to add products using CRM, CCaaS, and Power BI.

Ideal candidates are customer-focused, results-driven, organized, and comfortable navigating internal systems in a fast-paced sales environment.

Qualifications

• 1+ years in a fast-paced, customer-facing sales or service environment.
• Proven success meeting or exceeding sales quotas.
• Strong verbal and written communication skills.
• Active listening, problem-solving, and conflict-resolution abilities.
• Ability to manage a high volume of calls, chats, emails, quotes, and live orders.
• Strong multitasking, organization, and time-management skills.
• Proficiency in Word, Excel, and Outlook.
• Experience using CRM and CCaaS platforms, and reporting with Power BI.
• Experience learning quickly in a fast-paced environment.
• Technology-related B2B sales experience (preferred).

Responsibilities

• Handle a high volume of customer calls, chats, and emails.
• Process customer orders during live interactions.
• Create real-time product quotes.
• Identify customer needs through discovery and questioning.
• Make outbound calls to follow up on inquiries and quotes.
• Recommend additional products based on customer needs and buying history.
• Resolve challenging customer interactions while maintaining satisfaction.
• Partner with customer service and technical sales support teams.
• Track opportunities, quotes, sales growth, and performance through CRM and Power BI.
• Follow established sales processes and escalation guidelines.
• Participate in ongoing sales and customer-service training.
• Meet daily productivity, service, quality, and sales targets.

Skills

Customer-facing Sales

Quota achievement

Communication skills

Active listening

Problem solving

Conflict resolution

Multitasking

Time management

Learning agility

Fast-paced environment

Education

High school diploma

College degree (preferred)

Tools

CRM systems

CCaaS platforms

Power BI

ERP systems

MS Word

MS Excel

Outlook

Job description

Job Description

Insight Global is seeking an Inside Sales Representative I for a top global electronic-components supplier. This candidate will support customers with urgent product needs while driving revenue growth and delivering a best-in-class experience. The role involves managing a high volume of customer interactions, preparing real-time quotes, processing orders, conducting outbound follow-up, and uncovering opportunities to recommend additional products. The ideal candidate is customer-focused, results-driven, highly organized, and comfortable navigating CRM, Power BI, CCaaS, and other internal systems in a collaborative, fast-paced sales environment.

Skills and Requirements

• Must-Haves1+ years of experience in a fast-paced, customer-facing sales or service environment
• Demonstrated success meeting or exceeding sales quotas
• Strong verbal and written communication skills
• Active listening, problem-solving, and conflict-resolution abilities
• Ability to manage a high volume of calls, chats, emails, quotes, and live order processing
• Strong multitasking, organization, and time-management skills
• Proficiency in Microsoft Word, Excel, and Outlook
• Ability to work across multiple systems simultaneously, including CRM and CCaaS platforms
• Experience using Power BI and CRM tools for reporting, sales analysis, opportunity tracking, and quote management
• Ability to learn quickly and succeed in a fast-paced, changing environment
• High school diploma
• PlussesCollege degree
• Technology-related B2B sales experience
• Experience supporting multiple brands
• ERP system experience
• Experience recommending additional products based on customer needs or purchasing history

• Day-to-DayManage a high volume of customer calls, chats, and emails
• Process customer orders during live interactions
• Create and deliver accurate, real-time product quotes
• Identify customer needs through effective discovery and questioning
• Make outbound calls to follow up on inquiries and open quotes
• Recommend additional products based on customer needs and buying history
• Resolve challenging customer interactions while maintaining satisfaction and loyalty
• Partner with customer service and technical sales support teams
• Track opportunities, quotes, sales growth, and performance through CRM and Power BI
• Follow established sales processes and escalation guidelines
• Participate in ongoing sales and customer-service training
• Meet daily productivity, service, quality, and sales targets

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].