Inside Sales Representative

RevOps Careers; City of Rochester (NY); On-site; USD 45,000 - 65,000; Full time

Job summary

Plastics Family Americas is seeking an Inside Sales Representative to build a strong customer book and provide outstanding service for plastics products.

You will generate quotes, process orders, and follow up to ensure satisfaction, while collaborating with the office, warehouse, and outside sales teams to grow market share. Strong communication, integrity, and a drive to learn are essential.

Qualifications

• Strong writing and verbal communication required.
• BA/BS degree preferred or substantial equivalent business experience.
• Plastics/industrial distribution experience preferred.
• 1 year or more of commercial experience preferred.

Responsibilities

• Build and maintain strong customer relationships, loyalty, and retention through exceptional sales and service.
• Generate quotes, process orders, and follow-up with customers after orders close to ensure utmost satisfaction.
• Provide information regarding our products and services to inquiring customers.
• Place outbound calls to new and existing accounts identifying opportunities, decision maker(s), and related customer service needs.
• Collaborate with office and warehouse team members to confirm that orders are processed with accuracy and efficiency.
• Work in concert with the outside sales force to proactively increase market share.
• Assist with inventory management based on customer needs.
• Perform other duties as assigned.

Skills

Business writing

Verbal communication

Team selling

Negotiation skills

Interpersonal skills

Computer skills

Integrity

Education

High School Diploma or GED

BA/BS Degree preferred

Job description

The Inside Sales Representative is the backbone of our sales force. You will consult with new and existing customers to build your book of business through providing outstanding service to meet their plastics needs. The Inside Sales Representative at Plastics Family Americas will represent and sell the most extensive selection of trusted performance plastics brands, a solution-oriented strategy, and an unmatched commitment to our customers.

What you’ll do:

• ‚Ä¢ Build and maintain strong customer relationships, loyalty, and retention through exceptional sales and service
• ‚Ä¢ Generate quotes, process orders, and follow-up with customers after orders close to ensure utmost satisfaction
• ‚Ä¢ Provide information regarding our products and services to inquiring customers
• ‚Ä¢ Place outbound calls to new and existing accounts identifying opportunities, decision maker(s), and related customer service needs
• ‚Ä¢ Collaborate with office and warehouse team members to confirm that orders are processed with accuracy and efficiency
• ‚Ä¢ Work in concert with the outside sales force to proactively increase market share
• ‚Ä¢ Assist with inventory management based on customer needs
• ‚Ä¢ Perform other duties as assigned

We are looking for passionate leaders who bring initiative and creativity while putting the customer at the center

of all they do!

What you’ll need:

• ‚Ä¢ Strong business writing and verbal communication skills
• ‚Ä¢ Positive and enthusiastic attitude with an eagerness to learn and grow
• ‚Ä¢ Ability to work in an active, team-selling environment where priorities are continually changing
• ‚Ä¢ Exceptional interpersonal and negotiation skills
• ‚Ä¢ Excellent computer skills
• ‚Ä¢ High level of honesty and integrity
• ‚Ä¢ High School Diploma or GED required
• ‚Ä¢ (Preferred) BA or BS Degree (Business, Sales, Marketing, etc.) or substantial equivalent business experience
• ‚Ä¢ (Preferred) Plastics/industrial distribution experience
• ‚Ä¢ (Preferred) 1 year or more of commercial experience

How does Plastics Family Americas support you?

Benefits:

We offer a competitive base salary, Profit Sharing, dental, medical, and life insurance, 401k with matching benefits, tuition reimbursement, paid maternity and paternity leave, opportunity for growth, and more.