Inside Sales Representative

RecruitPod Global; White Marsh (MD); On-site; USD 45,000 - 75,000; Full time

Job summary

RecruitPod Global is seeking an Inside Sales Representative with a great attitude and sharp communication to thrive in a fast-paced environment. You will handle dozens of daily calls, qualify prospects, and work with partners, credit, shipping, and internal operations.

The role supports an assigned outside sales team and offers a path to a territory-based outside sales position. A bachelor's degree or relevant industry experience is preferred, with 2+ years in inside sales and strong math and

Qualifications

• Bachelor's degree in related field or relevant industry experience.
• 2+ years of inside sales experience preferred.
• Strong math skills for measurements and counts.
• Excellent verbal and written communication.

Responsibilities

• Establish and maintain relationships with new and existing customers.
• Support an assigned outside sales team.
• Respond to inbound calls and web RFQs from customers.
• Handle customer service and sales-related calls.
• Make outbound sales and prospecting calls in support of Territory Managers.
• Enter sales orders into the order management software.
• Contact customers by phone and email regarding sales orders and RFQ information.
• Work with the Credit Manager to establish credit terms for new and existing customers.
• Coordinate with Shipping and the Lumber Mill to approve shipments based on customer credit terms.
• Work with the Credit Department to contact customers regarding outstanding balances, payments, and credit terms.

Skills

Communication skills

Customer-facing

Attention to detail

Willingness to learn

MS Office proficiency

Education

Bachelor's degree or industry experience

Tools

Epicor LumberTrack

CRM software

Job description

The ideal candidate is a competitive self-starter that thrives in a fast-paced environment. You must be comfortable making dozens of calls per day, working with partners, generating interest, qualifying prospects, and closing sales.

• Job Summary
• We are looking for an Inside Sales Representative with a great attitude, strong communication skills, attention to detail, and a willingness to learn. The ideal candidate has prior success in a customer-facing or inside sales role and is comfortable working with customers, sales teams, credit, shipping, and internal operations.
• Knowledge of hardwood species or the lumber industry is a plus but is not required. The right candidate should be coachable and eager to learn the products and industry.
• This position supports an assigned outside sales team and can provide an opportunity to progress into an outside sales position with a specific territory.
• Key Responsibilities
• Establish and maintain relationships with new and existing customers.
• Support an assigned outside sales team.
• Respond to inbound calls and web-based RFQs from new and existing customers.
• Handle customer service and sales-related phone calls.
• Make outbound sales and prospecting calls in support of Territory Managers.
• Enter sales orders into the company's lumber/order management software.
• Contact customers by phone and email regarding sales orders and RFQ information.
• Work with the Credit Manager to establish credit terms for new and existing customers.
• Coordinate with Shipping and the Lumber Mill to approve shipments based on customer credit terms.
• Work with the Credit Department to contact customers regarding outstanding balances, payments, and credit terms.
• Preferred Industry Experience
• Experience in any of the following is helpful but not required:
• Distribution
• Manufacturing
• Building materials
• Lumber
• Decking and railing
• Construction
• Contracting
• Requirements
• Bachelor's degree in an industry-related field, or relevant industry experience in lieu of a degree.
• 2+ years of inside sales experience is preferred.
• Lumber industry experience is a plus, particularly experience using software similar to Epicor LumberTrack.
• Strong math skills, including the ability to calculate measurements, board footage, lineal footage, and piece counts.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Office, particularly Word and Excel.
• Strong computer skills and the ability to learn new software systems.
• Strong attention to detail and ability to take initiative.