Inside Sales Representative

Triple-S Steel Holdings, Inc.; Macon (GA); On-site; USD 42,000 - 64,000; Full time

Job summary

Triple-S Steel Holdings, Inc. is seeking an Inside Sales representative to sell and introduce the company to new and existing clients. You will quote customers, take orders, enter and track orders, and coordinate between operations and outside sales to ensure on-time delivery and customer satisfaction.

The role emphasizes building relationships with customers, maintaining CRM data, and collaborating with sales teams in a fast-paced environment. Bilingual English/Spanish is preferred.

Qualifications

• Associate’s degree or equivalent work experience in Inside Sales.
• Ability to multi-task in a fast-paced environment.
• Proficient in Word, Excel and Outlook.
• Excellent communication and teamwork.
• Bilingual in English and Spanish preferred.

Responsibilities

• Maintain and expand the customer database.
• Quote customers and take orders.
• Enter, track and follow up on orders.
• Coordinate between operations and outside sales to meet customer expectations.
• Build relationships with current and prospective customers.
• Assist with on-time delivery and price/competitor feedback.

Skills

CRM usage

Communication

Teamwork

Multitasking

Bilingual English/Spanish

Education

Associate's degree or equivalent inside sales experience

Tools

Word

Excel

Outlook

CRM Software

Job description

We are seeking a motivated Inside Sales representative to join our business. This job entails selling and/or introducing the company to both new and established clients. Quoting customers and taking orders from customers. Duties involve entering, tracking and following up on orders. During the order execution process inside sales people coordinate between operations and the outside sales people to meet or exceed customer expectations. Most important is build relationship with current and prospective customers.

• Maintaining and expanding customer database.
• Attending sales group meetings.
• Capturing of accurate and complete information in customer relationship management.
• Quoting and handling order execution from acceptance to completion.
• Coordinating between customer and traffic dispatcher to insure on-time delivery of material.
• Communicating with customers in regards to current relative market information and capturing relative feedback.
• Obtain and provide feedback on Competitor pricing/equipment to Management
• Establish creditable relationships with new customers and maintain ongoing relationships with existing customer base
• Manage a database of potential customers and contact them on a regular base for new opportunities
• Team with Outside Sales Rep to build a pipeline of opportunities and close sales
• Make Outbound Sales calls to prospect new customers provided by OSR/Mgt.
• Note suggestions or complaints and communicate to the Quality/Operations group.
• Utilize CRM Software to keep track of important customer ‘touches’.
• Support the Quality System of the Company.
• Other duties as assigned
• Bilingual in English and Spanish (Preferred)
• Associate’s degree from an accredited institution or equivalent work experience in Inside Sales.
• Able to multi task in a fast paced environment.
• Proficient level of computer skills in typing, number key, Word, Excel and Outlook.
• Able to work in a team environment.
• Exceptional communication skills.
• Problem solving and creative thinking.

Other

• Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands/fingers to handle, or feel and talk or hear. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus.
• Working Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals and risk of electrical shock when in the operations or laboratory areas. The noise level in the work environment is usually moderate, but due to open office environment noise level may occasionally be high.

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.