Inside Sales Rep - Optigen

externallincarecareers; Jacksonville (FL); On-site; USD 32,000 - 52,000; Full time

Job summary

externallincarecareers is seeking an Inside Sales Rep to drive revenue by handling inbound inquiries and following up with potential customers. The role requires qualifying customer needs, explaining product benefits, and coordinating with physicians as needed.

Responsibilities include data entry, maintaining accurate records, and ensuring service quality in line with company standards. Warehouse and purchasing duties may be required. High school diploma and inside sales experience preferred.

Qualifications

• High School Diploma required.
• Inside sales experience required.
• Warehouse or purchasing experience preferred.
• Customer account management preferred.
• Medical industry knowledge beneficial.
• Typing speed 25-30 words per minute.
• Proficient computer skills.
• Licensure where required.

Responsibilities

• Establishes customer contact by receiving inbound or initiating follow up outbound calls.
• Promotes products and assists customers by explaining benefits and qualifying needs.
• Resolves customer concerns by providing product/service information.
• Records customer information and maintains database accuracy.
• Ensures quality service by following company policies and standards.
• Facilitates sales processes by sharing information with internal and external contacts.
• Performs warehouse and purchasing duties as needed.
• Organizes deliveries and returns and reviews orders for accuracy.
• Monitors warehouse safety compliance and adheres to safety policies.

Skills

Typing speed 25-30 wpm

Computer experience

Medical industry knowledge

Education

High School Diploma

Job description

The Inside Sales Rep [Optigen] increases revenue by responding to/initiating incoming/outgoing potential customer inquiries and usescompany resources, policies, and procedures to provide complete/accurate data.

• Uses appropriatetechnologies and follows processes in accordance with company standards to ensure patient contact is handledwith accuracy and operational effectiveness
• Assumes additional duties in warehouse, purchasing, customeraccount management, and CPAP patient care

JOB FUNCTIONS

• Establishes customer contact by receiving inbound or initiating follow up outbound calls
• Promotes products and facilitates customer needs to utilize company's products or services by adequatelyassessing customer qualification, thoroughly explaining product/services benefits, and assisting with facilitatingphysician communication as necessary
• Resolves customer concerns by providing appropriate information regarding products and services
• Records customer information and maintains database by obtaining, entering, and verifying required data
• Ensures quality service by following and adhering to departmental and company policies, procedures, and standards
• Facilitates sales process by communicating/sharing information with appropriate internal and external contacts
• Provides customer follow-up as required
• Contributes to departmental objectives by accomplishing required contact and sales results
• Performs warehouse and purchasing duties as needed
• Organizes, processes, and receives deliveries and returns
• Reviews and corrects orders as necessary
• Monitors warehouse for compliance of safety policies

Education

• High SchoolDiploma,Required

Work Experience

• Inside sales, Required
• Warehouse and/or purchasing, Preferred
• Supervisor, Preferred
• Customer account management, Preferred

Knowledge, Skills, and Abilities

• Medical industry beneficial
• type at least 25-30 words per minute
• Prior computer experience
• obtain appropriate licensure where license required

• Lincare offers employees a variety of competitive benefits that include ongoing training and advancement opportunities.
• Employees can also qualify for comprehensive medical, dental, and vision coverage, as well as paid time off, retirement savings, tuition reimbursement, and other benefits.
• There are also a generous employee referral program and a wide array of employee discounts to take advantage of.