Inside Sales Rep, Industrial Sales

CELINA (Celina Tent, Inc.); Celina (OH); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Annual bonus

Medical, dental, and vision benefits

Supplemental insurance options

Paid Time Off

9 paid holidays

Additional paid time off between Xmas+

Retirement plan

Training opportunities

Job summary

Celina Tent, Inc (CELINA) is seeking an Inside Sales Representative to grow our industrial business through proactive outreach, quotes, and order coordination. You will partner with the sales team to support industrial customers, qualify opportunities, and move opportunities through the purchasing cycle.

The role requires excellent communication, organization, and CRM proficiency. You will work with multiple departments to deliver timely quotes, maintain accurate records, and help expand product

Qualifications

• Associate degree or equivalent combination of education and experience.
• Six months to one year of sales, inside sales, customer service, or other customer-facing experience; B2B experience preferred.
• Strong verbal and written communication skills, particularly by phone and email.
• Comfortable initiating customer conversations and conducting outbound sales outreach.
• Ability to understand customer needs and provide basic product guidance.
• Strong organization, follow-up, and time-management skills.
• Experience using CRM, ERP, or sales tracking systems preferred.
• Proficiency with Microsoft Office and Outlook; HubSpot and Acumatica a plus.
• Basic mathematical skills for pricing and order analysis.
• Self-motivated and able to work toward sales goals and KPIs.
• Must be legally authorized to work in the U.S. without visa sponsorship.

Responsibilities

• Conduct outbound prospecting and campaign outreach to generate qualified sales opportunities.
• Provide day-to-day sales coordination and support for Outside Sales Representatives.
• Manage relationships with assigned small and mid-sized industrial customers.
• Qualify inbound and outbound leads based on need, timing, and fit.
• Prepare quotes, enter orders, and provide basic product guidance.
• Follow up on quotes and opportunities to move customers through purchasing.
• Maintain accurate customer, opportunity, and activity information in the CRM.
• Promote CELINA’s industrial products and identify opportunities to expand usage.

Skills

Sales experience

Communication

CRM experience

MS Office

HubSpot

Acumatica

B2B sales

Organization

Education

Associate degree or equivalent

Tools

HubSpot

Acumatica

CRM software

Job description

Inside Sales Representative

Celina Tent, Inc (CELINA) is looking for an Inside Sales Representative (ISR) to help grow our industrial business through proactive customer outreach, sales support, and strong follow-through.

In this role, you’ll work closely with our sales team to develop opportunities, support industrial customers, prepare quotes, coordinate orders, and keep the sales process moving. You’ll also manage relationships with assigned small and mid‑sized customers while identifying opportunities to expand their use of CELINA products.

What You’ll Do

• Conduct outbound prospecting, follow‑up, and campaign outreach to generate and develop qualified sales opportunities.
• Provide day‑to‑day sales coordination and support for CELINA’s Outside Sales Representatives, Industrial.
• Manage relationships with assigned small and mid‑sized industrial customers.
• Qualify inbound and outbound leads based on customer needs, timing, application, and fit.
• Prepare quotes, enter orders, and provide basic product guidance.
• Follow up on quotes and open opportunities to help move customers through the purchasing process.
• Maintain accurate customer, opportunity, and activity information within the CRM.
• Promote CELINA’s industrial products and identify opportunities to expand product usage and repeat business.
• Communicate with customers by phone, email, and other digital channels to answer questions and provide timely support.
• Partner with Sales, Marketing, Product, Customer Service, and Operations to support customer needs and sales initiatives.
• Track sales activity, pipeline progress, customer interactions, and KPI performance.
• Stay informed about customer needs, product applications, and market trends to improve outreach and sales effectiveness.

What We’re Looking For

• Associate degree or equivalent combination of education and experience.
• Six months to one year of sales, inside sales, customer service, or other customer‑facing experience; B2B experience preferred.
• Strong verbal and written communication skills, particularly by phone and email.
• Comfortable initiating customer conversations and conducting outbound sales outreach.
• Ability to understand customer needs and provide basic product guidance.
• Strong organization, follow‑up, and time‑management skills.
• Detail‑oriented with the ability to manage multiple customers, quotes, and opportunities at the same time.
• Experience using CRM, ERP, or sales tracking systems preferred.
• Proficiency with Microsoft Office and Outlook; experience with HubSpot and Acumatica is a plus.
• Basic mathematical skills for pricing, percentages, ratios, and order analysis.
• Self‑motivated, accountable, adaptable, and comfortable working toward defined sales goals and KPIs.
• Must be legally authorized to work in the U.S. without visa sponsorship.

What Success Looks Like

You’ll contribute by generating new opportunities, responding quickly to customers, preparing accurate quotes and orders, following pricing guidelines, maintaining strong sales data, and working collaboratively across departments to provide a reliable customer experience.

Successful team members in this role are proactive, persistent, and customer‑focused. They take ownership of follow‑up, communicate professionally, stay organized, and work effectively with both customers and internal teams.

You should be comfortable balancing relationship building with sales activity and accountability. The ability to handle changing priorities, customer objections, and multiple opportunities while maintaining a positive and professional approach is important.

Why CELINA?

Since 1996, CELINA has grown into a nationally recognized American manufacturer serving commercial, industrial, event, emergency response, and U.S. government customers.

We combine American manufacturing with a commitment to quality, innovation, customer service, and continuous improvement.

What We Offer

• Competitive starting pay
• Annual bonus potential
• Medical, dental, and vision benefits
• Supplemental insurance options
• Paid Time Off
• 9 paid holidays
• Additional paid time off between Christmas Eve and New Year’s Day
• Retirement savings plan with a fully‑vested company match
• Training and development opportunities

CELINA is an Equal Opportunity Employer and does not discriminate based on any protected status under applicable law. For further information, please review the Know Your Rights notice from the Department of Labor.