Inside Sales Rep - Chart Note

Lincare Holdings; Clearwater (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

Lincare Holdings is searching for an Inside Sales Representative focused on Chart Note Review in Clearwater, Florida. The role involves responding to customer inquiries, promoting products, and ensuring accurate data handling during patient and physician interactions. Essential skills include proficiency with company standards and effective communication to facilitate customer needs. Successful candidates will track sales results and provide follow-up. This position contributes significantly to departmental objectives under a customer-oriented framework.

Qualifications

• Comfortable using company resources, policies, and procedures.
• Ability to assess customer qualifications and explain product benefits.
• Strong communication skills for facilitating physician communication.

Responsibilities

• Promote products and assess customer qualifications.
• Record customer information and verify data.
• Ensure service quality by following policies and standards.
• Communicate with internal and external contacts.
• Validate insurance benefits accurately.
• Provide necessary customer follow-up.
• Track and report sales results.

Job description

The Inside Sales Rep – Chart Note Review increases revenue by responding to/initiating incoming and/or outgoing customer inquiries. This employee will need to be comfortable using company resources, policies, and procedures to provide complete, accurate data. They will use appropriate technologies and follow processes in accordance with company standards to ensure patient and physician contact is handled with accuracy and operational effectiveness.

Job Responsibilities

• Promotes products and facilitates customer needs to utilize company's products or services by adequately assessing customer qualification, thoroughly explaining product/services benefits, and assisting with facilitating physician communication as necessary
• Records customer information and maintains database by obtaining, entering, and verifying required data
• Ensures quality service by following departmental and company policies, procedures, and standards
• Facilitates sales process by communicating/sharing information with appropriate internal and external contacts
• Completes and ensures accurate validation of insurance benefits
• Provides customer follow-up as required
• Contributes to departmental objectives by accomplishing required contact and sales results, tracking and reporting progress of sales results
• Processes Accept to Host in LITE