Inside Sales Rep - Remote

Lincare Holdings; Clearwater (FL); Remote; USD 40,000 - 60,000; Full time

Job summary

Lincare Holdings is seeking a Remote Inside Sales Representative to drive revenue by responding to customer inquiries and initiating outbound calls. You will support customers by promoting products, resolving concerns, and ensuring compliance with company standards.

The ideal candidate will have strong communication skills as you will be responsible for maintaining a comprehensive customer database and tracking sales results to meet departmental objectives.

Responsibilities

• Initiates and follows up on customer inquiries.
• Promotes products and assesses customer qualifications.
• Resolves customer concerns with appropriate information.
• Maintains customer database with accurate data.
• Ensures quality service by adhering to policies.
• Communicates with internal and external contacts.
• Validates insurance benefits accurately.
• Provides necessary customer follow-up.
• Tracks and reports sales results.

Job description

Remote Inside Sales Representative

The Remote Inside Sales Rep increases revenue by responding to and initiating incoming and outgoing potential customer inquiries, while using company resources, policies, and procedures to provide complete, accurate data.

Job Functions

• Establishes customer contact by initiating followup outbound calls and receiving inbound return calls
• Promotes products and facilitates customer needs to utilize company's products or services by adequately assessing customer qualification, thoroughly explaining product/services benefits, and assisting with facilitating physician communication as necessary
• Resolves customer concerns by providing appropriate information regarding products and services
• Records customer information and maintains database by obtaining, entering, and verifying required data
• Ensures quality service by following departmental and company policies, procedures, and standards, as well as adhering to compliance policies, procedures, and standards
• Facilitates sales process by communicating/sharing information with appropriate internal and external contacts
• Completes and ensures accurate validation of insurance benefits
• Provides customer followup as required
• Contributes to departmental objectives by accomplishing required contact and sales results, with the ability to track and report progress of sales results