Inside Sales Rep

A First Name Basis Home Care; Plano (TX); Sur place; USD 50 000 - 65 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Medical, dental, vision benefits

401(k) with employer match

PTO

Sick time

Paid company holidays

Monthly performance bonuses

Résumé du poste

A First Name Basis (AFNB) in Plano, TX is seeking an Inside Sales Specialist to guide clients through starting home care services, handling inquiries, and coordinating onboarding. You will determine Medicaid coverage, manage calls, and ensure a smooth client journey from first contact to service initiation.

The role emphasizes paperwork, scheduling in-home assessments, and driving 11–15 starts per month, with competitive pay, medical/dental/vision, 401(k), PTO, sick time, paid holidays, and

Qualifications

• High school diploma required; Bachelor’s degree preferred.
• Minimum of 2 years of sales experience; homecare experience preferred.
• Excellent written and verbal communication skills.
• Ability to work in a fast-paced, multi-task environment with competing priorities.

Responsabilités

• Determine Medicaid coverage type for potential clients and assist onboarding.
• Handle inbound calls and emails, outbound calls to warm leads, manage client journey.
• Complete extensive paperwork and maintain accurate records during onboarding.
• Coordinate in-home assessments and service starts with local teams.
• Make daily calls and maintain detailed notes; move leads through stages efficiently.
• Aim for 11–15 clients to start services each month.

Connaissances

Sales experience

Communication skills

Multitasking

Formation

High school diploma

Bachelor's degree preferred

Description du poste

Description

A First Name Basis (AFNB) is one of the fastest-growing in-home care providers in the region, with 40+ offices across four states. We’re reimagining what it means to serve seniors and individuals with disabilities—by building strong caregiver careers, implementing smart clinical and scheduling systems, and ensuring compliance and care quality are never compromised

We are seeking a driven and detail oriented Inside Sales Representative to join our team in Plano, TX. This position will be onsite.

Position Summary

The Inside Sales Specialist plays a crucial part in helping clients start home care services by guiding them through the process and ensuring they receive the support they need.

Responsibilities

• Determine the type of Medicaid coverage potential clients have and assist them through the onboarding process for home care services.
• Handle inbound calls and emails, make outbound calls to warm leads, and manage the entire client journey until services begin.
• Complete extensive paperwork and maintain accurate records throughout the client onboarding process.
• Work closely with local teams to schedule in-home assessments and coordinate service starts.
• Make daily calls and maintain detailed notes. Progress leads through various stages efficiently.
• Ensure 11-15 clients start services each month.

Benefits

• Competitive pay
• Medical, dental, vision benefits
• 401(k) with employer match
• PTO
• Sick time
• Paid company holidays
• Monthly performance bonuses

Requirements

• High school diploma required, Bachelor's degree preferred.
• Minimum of 2 years of sales experience, homecare experience preferred.
• Office/administrative support skills.
• Excellent written and verbal communication skills.
• Ability to work in a fast paced, multi-task environment with competing priorities