Inside Sales Rep

Wismettac Asian Foods, Inc.; Carlstadt (NJ); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

Life & accident insurance

Pet Insurance

401(k) with company matching

19 days of paid time off

Wellness program and EAP assistance

Job summary

Wismettac Asian Foods, Inc. seeks an Inside Sales Rep I in New Jersey to handle outbound calls from existing customers, generate sales by marketing product lines, manage new and existing customer accounts, negotiate, and maintain relationships.

Under general supervision, the role requires understanding customer needs, maintaining product knowledge, and driving sales growth while building strong business relationships. Mandarin / English bilingual preferred.

Qualifications

• Outbound calls to existing customers to drive sales.
• Strong customer service and product knowledge are required.
• Ability to meet monthly/quarterly/yearly sales targets.
• Maintain accurate customer records including contracts and inventory requirements.

Responsibilities

• Handle outbound calls and generate sales by marketing company product lines.
• Manage new and existing customer accounts and negotiate terms.
• Provide pricing, delivery, inventory information and cross-match options to customers.
• Work to meet or exceed assigned sales quotas and grow revenue.
• Stay informed on product lines and market needs; suggest alternatives when items are out of stock.
• Maintain professional relationships and communicate effectively with customers and vendors.

Skills

Outbound sales

Customer service

Negotiation

Relationship building

Product knowledge

Bilingual Mandarin/English

Job description

Work Schedule: Monday thru Friday 9:00 AM - 6:00 PM.

Job Summary: Under general supervision, the Inside Sales Rep I will primarily focus on handling outbound calls from existing customers and they will independently generate sales by marketing company product lines, managing new and existing customer accounts, negotiating, and interfacing with customers. This position is responsible for understanding the customer needs, leveraging and maintaining business relationships.

Essential Job Functions

• Ensure that each customer, client, and vendor received outstanding customer service by providing a friendly environment which includes greeting and assisting every customer, maintaining outstanding product knowledge, and all other components of customer service.
• Contact existing customers and develop business by selling company product lines and offering value-added services and availability information to unsolicited and solicited callers. Maintain current customer information including sales contracts, bonded inventory requirements, contract terms, and other pertinent account details.
• Responsible for meeting monthly, quarterly, and yearly sales growth goals agreed upon annually with Area Team Manager or Deputy Team Manager.
• Maintain professionalism, stay abreast of new products, and recommend alternative products for out-of-stock items.
• Provides new and current customers with product information including pricing, delivery, inventory stocking, and/ or back-order availability, functionally equivalent cross matches, and value-added product information.
• Negotiates and established sales quotes based on the volume of products purchased and the nature of the marketplace to effectively offer competitive pricing and ensure the highest profitability.
• Makes calls (phone) to present the company’s products to end-users while seeking to meet or exceed corporate-wide assigned sales quotas.
• Understand the Company’s target market and marketing goals in order to communicate with the designers and effectively execute the message to our consumers.
• Additional duties as assigned.
• Mandarin / English bilingual preferred.

Benefits*

• Health Insurance
• Vision Insurance
• Dental Insurance
• Life & accident insurance
• Pet Insurance
• 401(k) with company matching
• 19 days of paid time off
• Wellness program and EAP assistance
• and much more!
• Most benefits require employee contribution

Pre-employment Drug testing is required.

Must be authorized to work in the United States on a full-time basis for any employer.