Inside Sales Rep

Wafna; Carlstadt (NJ); Presencial; USD 42 000 - 60 000; Tempo integral

Resumo da oferta

Wafna is seeking an Inside Sales Rep I to handle outbound calls from existing customers and generate sales by marketing product lines, managing accounts, and negotiating with customers. The role emphasizes understanding customer needs and maintaining strong business relationships.

Responsibilities include delivering outstanding customer service, maintaining product knowledge, meeting sales goals, and providing pricing and inventory information. Mandarin/English bilingual skills are preferred.

Qualificações

• Ability to handle outbound calls to existing customers.
• Strong customer service and relationship-building skills.
• Sales-focused mindset with goal attainment ability.

Responsabilidades

• Provide outstanding customer service to customers, vendors, and clients.
• Contact existing customers and develop business by selling product lines.
• Meet monthly, quarterly, and yearly sales goals with management.
• Maintain product knowledge and suggest alternatives for stock issues.
• Provide pricing, inventory, delivery, and back-order information.
• Prepare sales quotes based on order volume and market conditions.
• Make phone calls to present products and meet sales quotas.
• Understand target market and marketing goals to communicate with designers.

Conhecimentos

Outbound calls

Customer service

Sales

Descrição da oferta de emprego

Work Schedule: Monday thru Friday 9:00 AM - 6:00 PM.

Job Summary: Under general supervision, the Inside Sales Rep I will primarily focus on handling outbound calls from existing customers and they will independently generate sales by marketing company product lines, managing new and existing customer accounts, negotiating, and interfacing with customers. This position is responsible for understanding the customer needs, leveraging and maintaining business relationships.

Essential Job Functions:

• Ensure that each customer, client, and vendor received outstanding customer service by providing a friendly environment which includes greeting and assisting every customer, maintaining outstanding product knowledge, and all other components of customer service.
• Contact existing customers and develop business by selling company product lines and offering value-added services and availability information to unsolicited and solicited callers. Maintain current customer information including sales contracts, bonded inventory requirements, contract terms, and other pertinent account details.
• Responsible for meeting monthly, quarterly, and yearly sales growth goals agreed upon annually with Area Team Manager or Deputy Team Manager.
• Maintain professionalism, stay abreast of new products, and recommend alternative products for out-of-stock items.
• Provides new and current customers with product information including pricing, delivery, inventory stocking, and/ or back-order availability, functionally equivalent cross matches, and value-added product information.
• Negotiates and established sales quotes based on the volume of products purchased and the nature of the marketplace to effectively offer competitive pricing and ensure the highest profitability.
• Makes calls (phone) to present the company’s products to end-users while seeking to meet or exceed corporate-wide assigned sales quotas.
• Understand the Company’s target market and marketing goals in order to communicate with the designers and effectively execute the message to our consumers.
• Additional duties as assigned.
• Mandarin / English bilingual preferred.