Inside Sales Pro: Upsell Pest Services by Phone & Scheduling

Stark Exterminators; Charleston (SC); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Generous time off

11 paid holidays

401(k) with company match

Roth IRA

Medical, dental and vision insurance

High deductible HSA

Telemedicine

Disability insurance

Cancer insurance

Accident insurance

Health & wellness suite

Life insurance

Job summary

Stark Exterminators is looking to hire a full-time Inside Sales Representative to sell additional services to existing and former customers by phone. They will also provide administrative support to service centers by answering phones, scheduling services, and managing payment data.

This position requires exceptional customer service and is also required to meet daily call volume standards. This position earns an hourly rate plus commissions.

Qualifications

• Previous customer service experience preferred
• Excellent telephone skills
• Basic computer skills
• Ability to pass and maintain any state regulatory agency-required licensing/certification exams
• Able to pass internal technical exams
• High school diploma or equivalent
• Able to work a 40-hour (minimum) workweek

Responsibilities

• Sell additional services to existing and former customers by phone and provide administrative support to service centers.
• Answer phones, schedule services, and manage payment data.
• Generate leads and appointments through telephone conversations in collaboration with Outside Sales.
• Document interactions and call activity in the CRM system and support scheduling, billing, or problem resolution.

Skills

Customer service

Telephone skills

Computer skills

Licensing exams

Internal exams

40-hour week

Education

High school diploma or equivalent

Job description

Stark Exterminators is looking to hire a full-time Inside Sales Representative to sell additional services to existing and former customers by phone. They will also provide administrative support to service centers by answering phones, scheduling services, and managing payment data.

This position requires exceptional customer service and is also required to meet daily call volume standards. This position earns an hourly rate plus commissions.