Inside Sales Pro - Upsell & Service Support

Arrow Exterminators; Decatur (TX); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Generous time off

11 paid holidays

401(k) with company match

Roth IRA

Medical, dental and vision insurance

High deductible HSA

Telemedicine

Disability, cancer, and accident ins.

Health & wellness suite

Company-paid life insurance

Additional life insurance

Job summary

Arrow Exterminators is seeking a full-time Inside Sales Representative to sell additional services to existing and former customers by phone, and to provide administrative support to service centers by answering phones, scheduling services, and managing payment data. This position requires exceptional customer service and is also required to meet daily call volume standards.

This position earns an hourly rate plus commissions.

Qualifications

• Previous customer service experience preferred.
• Excellent telephone skills.
• Basic computer skills.
• Able to pass state licensing/certification exams.
• Able to pass internal technical exams.
• High school diploma or equivalent.

Responsibilities

• Introduce and educate customers on services and enroll them in those services.
• Generate leads and appointments with Outside Sales via telephone conversations.
• Document interactions and call activity in the CRM system.
• Support the administrative team by answering inbound calls for scheduling, billing, or problem resolution.

Skills

Customer service experience

Telephone skills

Basic computer skills

Pass licensing/certification exams

Pass internal technical exams

Education

High school diploma or equivalent

Job description

Arrow Exterminators is seeking a full-time Inside Sales Representative to sell additional services to existing and former customers by phone, and to provide administrative support to service centers by answering phones, scheduling services, and managing payment data. This position requires exceptional customer service and is also required to meet daily call volume standards.

This position earns an hourly rate plus commissions.