Inside Sales Specialist – Upsell & Scheduling (Commissions)

Arrow Exterminators, Inc.

Panama City (FL)

On-site

USD 2,066,000 - 3,031,000

Full time

3 days ago

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Benefits offered by this job

Time off

Paid holidays (11)

401(k) match

Roth IRA

Medical/dental/vision

HSA

Telemedicine

Disability insurance

Cancer insurance

Accident insurance

Wellness suite

Life insurance

Job summary

Stark Exterminators, part of Arrow Exterminators, is hiring an Inside Sales Representative to sell additional services by phone to existing and former customers and to support service centers with scheduling and payment data. The role emphasizes excellent customer service, adherence to daily call volume standards, and collaboration with Outside Sales to generate leads.

The position pays hourly plus commissions and includes a strong, comprehensive benefits package.

Qualifications

Previous customer service experience preferred.
Excellent telephone skills.
Basic computer skills.
Ability to pass and maintain any state regulatory agency-required licensing/certification exams.
Able to pass internal technical exams.
High school diploma or equivalent.
Able to work a 40-hour (minimum) workweek

Responsibilities

Sell additional services to existing and former customers by phone.
Provide administrative support to service centers by answering phones, scheduling services, and managing payments.
Meet daily call volume standards and contribute to lead generation with Outside Sales.
Document interactions and call activity in the CRM; assist scheduling and billing as needed.