Inside Sales & Customer Care Specialist

Richards Building Supply Co.; Loveland (CO); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

20 days PTO and holidays

Medical, dental, vision insurance

401K with company match

Disability and accident insurance

Career growth and training

Family-owned culture

Job summary

Richards Building Supply, a family-owned wholesale building material distributor with over 40 years of success, seeks an Inside Sales Representative in Loveland, CO. You will be the backbone of customer relationships, guiding contractors and pros, processing orders, and educating on promotions while driving sales.

We offer a stable full-time schedule, generous PTO, competitive pay with bonuses, strong benefits including medical/dental/vision and 401K with company match, and opportunities for

Qualifications

• 2-3 years in a customer-facing role, preferably in sales, retail, or distribution.
• Strong computer skills (Microsoft Office, CRM experience a plus).
• Ability to multitask in a fast-paced environment.
• Spanish-speaking skills are a strong advantage but not required.
• Willingness to travel overnight (up to 10%).
• High-level of customer service skills.

Responsibilities

• Act as a trusted advisor to customers, helping them find the right products for their projects.
• Handle inbound and outbound customer interactions—phone or in-person—ensuring every customer feels valued.
• Collaborate with Outside Sales reps to drive sales and resolve customer needs.
• Process orders, track inventory, and coordinate product transfers to meet customer demands.
• Educate customers on promotions, new products, and industry trends to maximize sales opportunities.
• Maintain accurate records, process payments, and ensure seamless order fulfillment.
• Complete various administrative tasks.

Skills

Customer service

Multitasking

Communication

Tools

CRM experience

Microsoft Office

Job description

Richards Building Supply, a family-owned wholesale building material distributor with over 40 years of success, seeks an Inside Sales Representative in Loveland, CO. You will be the backbone of customer relationships, guiding contractors and pros, processing orders, and educating on promotions while driving sales.

We offer a stable full-time schedule, generous PTO, competitive pay with bonuses, strong benefits including medical/dental/vision and 401K with company match, and opportunities for