Inside Sales Pro — Safety & Compliance Solutions

Total Safety U.S., Inc.; Port Arthur (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

Total Safety U.S., Inc. in Beaumont, TX seeks an Inside Sales Representative to provide courteous inside sales and customer service.

You will answer inquiries about service, deliveries, and invoicing, take orders by phone, fax, email, and web-based systems, and enter orders into the order entry system. You will ensure customer expectations are met or exceeded, maintain data accuracy, and collaborate with Sales Account Managers and other departments to resolve issues related to pricing, delivery,

Qualifications

• Experience in customer service or inside sales.
• Knowledge of order entry, invoicing, and pricing.
• Experience with RentalMan or similar software preferred.
• Ability to handle multiple tasks and meet deadlines.

Responsibilities

• Answer inquiries about service, deliveries, and invoicing.
• Take orders by phone, fax, email, and web systems.
• Enter orders accurately into the system.
• Address customer questions on pricing and delivery.
• Resolve customer issues and returns with appropriate coordination.
• Coordinate with Sales Account Managers and other departments.

Skills

Customer service

Sales support

Invoicing

Order processing

MS Office

RentalMan

Education

High school diploma or GED

Tools

RentalMan

MS Office

Job description

Total Safety U.S., Inc. in Beaumont, TX seeks an Inside Sales Representative to provide courteous inside sales and customer service.

You will answer inquiries about service, deliveries, and invoicing, take orders by phone, fax, email, and web-based systems, and enter orders into the order entry system. You will ensure customer expectations are met or exceeded, maintain data accuracy, and collaborate with Sales Account Managers and other departments to resolve issues related to pricing, delivery,