Inside Sales Pro - Pest Control & Customer Growth

Callpauls; Tallahassee (FL); On-site; USD 40,000 - 65,000; Full time

Job summary

Paul’s Termite & Pest Control, Inc. is seeking an Inside Sales Representative to deliver exceptional customer service.

The role handles inbound/outbound calls, schedules pest control appointments, and maintains accurate CRM data while resolving issues and promoting services. The ideal candidate will have at least two years in inside sales, strong communication, and the ability to multitask in a fast-paced setting.

Qualifications

• High school diploma or equivalent is required.
• At least two years of inside sales experience.
• Excellent verbal communication and active listening skills.
• Strong phone etiquette and customer service abilities.
• Ability to meet or exceed sales goals in a fast-paced environment.
• Proficient with CRM software and data entry.

Responsibilities

• Handle inbound and outbound calls to generate and qualify leads.
• Answer customer inquiries about services and schedule appointments.
• Enter and update customer data accurately in the CRM system.
• Provide information on services, promotions, and policies.
• Follow up with customers post-service to ensure satisfaction.
• Collaborate with the Office Manager and other team members as needed.

Skills

Verbal communication

Active listening

Customer service

Phone etiquette

Rapport building

Objection handling

Negotiation

Multitasking

Organizational skills

CRM proficiency

Education

High School Diploma

Tools

CRM software

Microsoft Office

Job description

Paul’s Termite & Pest Control, Inc. is seeking an Inside Sales Representative to deliver exceptional customer service.

The role handles inbound/outbound calls, schedules pest control appointments, and maintains accurate CRM data while resolving issues and promoting services. The ideal candidate will have at least two years in inside sales, strong communication, and the ability to multitask in a fast-paced setting.