Inside Sales Pro: Outbound Growth & Customer Solutions

Marcone Supply; St. Louis (MO); On-site; CAD 45,000 - 65,000; Full time

Benefits offered by this job

Health benefits

Life insurance

RRSP matching

Paid time off

Job summary

Marcone Supply is seeking an Inside Sales Representative to manage and develop relationships within an assigned customer base. The role handles inbound inquiries, conducts targeted outbound outreach, processes orders, and resolves customer issues while promoting products and solutions.

The ISR contributes to revenue, supports customer retention, and ensures a high-quality customer experience through accurate execution and clear communication. Training and comprehensive benefits are offered.

Qualifications

• 2 years prior call center experience in a related field, with similar computer requirements.
• Proficiency with MS Office (Word, Excel, PowerPoint, Outlook, SharePoint).
• Aptitude for numerical operations and data handling.

Responsibilities

• Make 15–30 outbound calls per day to assigned customers to develop new business.
• Process pricing, information, and product availability requests.
• Process orders for products in stock or on a special order.
• Identify, research, and resolve customer issues using the computer system.
• Follow up on inquiries not immediately resolved and provide product guidance.

Skills

Call center experience

MS Office

Numerical analysis

Math aptitude

Education

High School Diploma or GED

Tools

SharePoint

Job description

Marcone Supply is seeking an Inside Sales Representative to manage and develop relationships within an assigned customer base. The role handles inbound inquiries, conducts targeted outbound outreach, processes orders, and resolves customer issues while promoting products and solutions.

The ISR contributes to revenue, supports customer retention, and ensures a high-quality customer experience through accurate execution and clear communication. Training and comprehensive benefits are offered.