Inside Sales Pro — Home Services & Membership Growth

Service Champions; Brea (CA); Sur place; USD 30 000 - 34 000; Plein temps

Résumé du poste

Service Champions in California is seeking an energetic Inside Sales Representative focused on helping homeowners and growing our Membership Program. You’ll turn opportunities into sales without cold calling and deliver an outstanding customer experience.

In this role, you’ll follow up on estimates, present financing, schedule work with dispatch, and maintain accurate notes in ServiceTitan while building lasting customer relationships.

Qualifications

• Excellent communication and relationship-building skills.
• Previous customer service or inside sales experience preferred.
• Plumbing, HVAC, or home service industry experience is a plus.
• Comfortable discussing pricing, financing, and service options.
• Organized and able to manage multiple follow-up opportunities.
• Positive attitude with a solutions-oriented mindset.
• Strong computer skills and ability to learn new software.
• Experience with ServiceTitan is preferred but not required.

Responsabilités

• Follow up on unsold plumbing estimates via phone, text, and email.
• Build rapport with customers and answer questions about services.
• Overcome objections by explaining the value of our solutions.
• Present financing options and approved promotional offers.
• Schedule sold work with our dispatch team.
• Maintain accurate customer notes and follow-up activities in ServiceTitan.
• Assist with outbound campaigns for deferred maintenance and seasonal promotions.
• Meet or exceed monthly sales conversion goals.
• Promote and enroll members in the Club Membership.

Connaissances

Communication

Customer service

Inside sales

Pricing & financing

Organization

Problem solving

Computers

Outils

ServiceTitan

Description du poste

Service Champions in California is seeking an energetic Inside Sales Representative focused on helping homeowners and growing our Membership Program. You’ll turn opportunities into sales without cold calling and deliver an outstanding customer experience.

In this role, you’ll follow up on estimates, present financing, schedule work with dispatch, and maintain accurate notes in ServiceTitan while building lasting customer relationships.