High-Energy CSR & Inside Sales Specialist

MG3HVAC LLC; Charlotte (NC); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Health insurance

Opportunity for advancement

Job summary

Quality Pro Services is seeking a fast-moving, detail-obsessed CSR with inside sales skills to handle high-volume calls and upsell services. You will use ServiceTitan to track customers, schedule jobs, and ensure nothing slips through the cracks while delivering exceptional customer service.

If you thrive under pressure and enjoy a dynamic team, this role offers a path for advancement. The ideal candidate is a multitasking pro who loves talking to people, closing sales, and mastering software

Qualifications

• Proven CSR with inside sales experience preferred.
• Comfortable handling high-volume calls and multitasking.
• Experience with ServiceTitan or similar software is advantageous.

Responsibilities

• Manage high-volume inbound calls with precision and speed.
• Drive inside sales by identifying opportunities, upselling, and closing deals over the phone.
• Use ServiceTitan to track customers, schedule jobs, and ensure follow-through.
• Stay organized and detail-oriented even in fast-paced conditions.
• Deliver excellent customer service while juggling multiple priorities.
• Collaborate with a high-energy team to maintain smooth workflow.

Skills

Inside sales

CSR experience

ServiceTitan

Multitasking

Tools

ServiceTitan

Job description

Quality Pro Services is seeking a fast-moving, detail-obsessed CSR with inside sales skills to handle high-volume calls and upsell services. You will use ServiceTitan to track customers, schedule jobs, and ensure nothing slips through the cracks while delivering exceptional customer service.

If you thrive under pressure and enjoy a dynamic team, this role offers a path for advancement. The ideal candidate is a multitasking pro who loves talking to people, closing sales, and mastering software