Inside Sales Pro: Grow New and Existing Accounts

Diesel Pro, Inc.; Lancaster (Lancaster County); Sur place; USD 30 000 - 39 000; Plein temps

Avantages offerts par ce poste

Quarterly performance bonus

Medical, dental, and vision insurance

401(k) with company match

Paid time off

Clear career development as the game|?

Team-oriented environment

Strong internal communication and lead

Core values centered on Respect and IA

Résumé du poste

Diesel Pro Inc. is seeking a customer-focused Inside Sales Representative to grow our US-based e-commerce and distribution business. You will guide customers from first inquiry through quotes, orders, and post-sale support, while making daily outbound calls and following up on leads.

Join a small team that values relationships, offers quarterly bonuses and a clear path for career development, and supports your growth with strong leadership and collaborative communication.

Qualifications

• Organization, attention to detail, and dependable follow-through.
• Comfort initiating customer conversations and making outbound calls.
• Confidence using digital tools and the ability to learn order management, customer service, and CRM systems.
• Sound judgment, initiative, and a willingness to learn.
• Superb communication skills, both written and verbal, as well as interpersonal and time management skills.

Responsabilités

• Develop new business and strengthen customer relationships via daily outreach to prospective customers by phone, email, and other approved channels.
• Follow up promptly and consistently on website inquiries and marketing campaign leads.
• Learn customers’ purchasing needs, identify decision-makers, and recommend relevant products.
• Proactively contact existing customers to understand their needs and identify opportunities for additional business.
• Review purchasing trends and reconnect with customers whose ordering activity has declined or stopped.
• Provide knowledgeable customer support: respond to inquiries, research parts, prepare quotes and orders, and explain pricing and policies.
• Coordinate with warehouse and teams to provide updates and resolve order issues.
• Assist with product returns and warranty inquiries, keeping customers informed through resolution.

Connaissances

Organization

Outbound calls

Communication skills

Time management

Learning mindset

Outils

CRM systems

Order management software

Description du poste

Diesel Pro Inc. is seeking a customer-focused Inside Sales Representative to grow our US-based e-commerce and distribution business. You will guide customers from first inquiry through quotes, orders, and post-sale support, while making daily outbound calls and following up on leads.

Join a small team that values relationships, offers quarterly bonuses and a clear path for career development, and supports your growth with strong leadership and collaborative communication.