Diesel Parts Inside Sales Specialist

M&D; Humble (TX); Sur place; USD 36 000 - 60 000; Plein temps

Résumé du poste

M&D in Humble, TX is seeking an Inside Sales Representative to assist customers through counter sales, phone calls, and email. You will help customers select required parts and process orders efficiently and accurately.

The role requires diesel engine parts experience, strong written and verbal communication, and the ability to grow the parts business by developing new leads and maintaining CRM records. Ability to work with minimal supervision, meet performance goals, and provide top-notch

Qualifications

• Inside Sales experience preferred.
• Diesel engine parts experience required.
• High School Diploma or GED.
• Bilingual Spanish and English a plus.
• Strong written and verbal communication skills.
• Salesforce experience a plus.
• Pre-employment background and drug screening required.

Responsabilités

• Interact with walk-in customers at the front counter.
• Assist customers in selecting required parts and recommend associated products and services.
• Receive and process orders via the counter, phone, and email.
• Inform customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer.
• Answer questions from customers or individuals on how a product operates or direct them to the person that can assist them.
• Assist with any customer service issues that may arise.
• Responsible for both Incoming/Outbound Sales Calls.
• Achieves assigned performance goals and objectives as set by management to grow parts business.
• Develops new leads by utilizing all available resources, including referrals, web, and other electronic media.
• Maximizes current customer potential by using CRM tools, purchase analysis to determine growth opportunities, regular contact with owners and key decision makers, and maintaining knowledge of new product and market developments.
• Documents all relevant account activity in the CRM tool or other appropriate areas.
• Performs other duties as assigned by supervisor.

Connaissances

Inside Sales Experience

Diesel engine parts experience

Bilingual (Spanish & English)

Strong written and verbal comms

Salesforce experience

Formation

High School Diploma or GED

Outils

Salesforce

Description du poste

M&D in Humble, TX is seeking an Inside Sales Representative to assist customers through counter sales, phone calls, and email. You will help customers select required parts and process orders efficiently and accurately.

The role requires diesel engine parts experience, strong written and verbal communication, and the ability to grow the parts business by developing new leads and maintaining CRM records. Ability to work with minimal supervision, meet performance goals, and provide top-notch