Inside Sales Pro: Grow Key Accounts & Drive Solutions

Baldwin Supply Company; Minneapolis (MN); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Vision insurance

Paid holidays

Paid vacation days

Short term disability

Long term disability

Life insurance

Employee assistance programs

Job summary

Baldwin Supply seeks an Inside Sales Representative to grow and manage assigned accounts. You will partner with Field Sales to drive business development and act as the liaison for customers, providing pricing, availability, and service to ensure satisfaction.

Responsibilities include handling inquiries, processing orders, expediting requests, maintaining records, and developing product knowledge to recommend the best solutions.

Qualifications

• High School Diploma or GED; college degree preferred.
• Minimum of 2 years of Inside Sales and/or distribution experience.
• Experience with Field Sales and executing sales campaigns.
• Experience with incentive plans to increase sales & improve profitability.

Responsibilities

• Respond to customer inquiries regarding product selection, placement of orders for products and services, requests for prices and quotations, and handle customer credits and complaints.
• Answer incoming sales calls & emails, assist with counter sales as needed
• Expedite orders and requests for literature or other information.
• Responsible for complete order management, including expediting and communication with the customer.
• Describe products or services and assist customers in the selection of the best products suited to their needs.
• Quote prices, terms of sales, availability, delivery dates and related information and process orders.
• Access, update and maintain records for individual accounts with attention to details
• Sales order entry and purchasing of customer requirements for specific price lines
• Organize and maintain product catalog library
• Coordinate activities with internal company departments, vendors and common carriers.
• Perform duties to provide technical and product assistance to customers to generate new and repeat sales.
• Placement of purchase orders with suppliers within the company guidelines
• Analyze individual solutions and take appropriate action to ensure customer needs are met.
• Attend product and training sessions
• Develop superior product knowledge and assist customers with product application
• Other duties and/or projects as assigned

Skills

Customer service

Negotiation skills

Communication skills

Sales techniques

Time management

Product knowledge

Team player

CRM experience

Education

High School Diploma or GED

College degree preferred

Tools

Microsoft Outlook

CRM

OMS

Microsoft Windows

Job description

Baldwin Supply seeks an Inside Sales Representative to grow and manage assigned accounts. You will partner with Field Sales to drive business development and act as the liaison for customers, providing pricing, availability, and service to ensure satisfaction.

Responsibilities include handling inquiries, processing orders, expediting requests, maintaining records, and developing product knowledge to recommend the best solutions.