Inside Sales Pro: Great Benefits & Growth

Poolcorp; Grand Rapids (MI); Hybrid; USD 32,000 - 41,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) with company match

PTO & Holidays

Life Insurance

Parental Leave

Tuition Programs

Bonus programs

Job summary

POOLCORP in Grand Rapids, MI is seeking an Inside Sales Associate to help customers find solutions and ensure a smooth sales process. You will build relationships with walk-in and phone customers and process orders for pickup or delivery.

The role requires a high school diploma, 1+ year inside sales experience, and strong customer-service skills. Competitive benefits, hours Mon-Fri 8-5 with summer Saturdays, and pay starting at $23/hour with performance bonuses.

Qualifications

• High school diploma or GED.
• 1+ years related inside sales experience preferred.
• The ability to move 100 pounds with a dolly.
• Strong counter presence and the ability to deal directly with customers for a large portion of the day.
• Strong customer-service attitude.
• Good computer skills including MS Office programs.
• Ability to work in a fast‑paced environment dealing with inventory, product allocations and customer issues.
• Familiarity with a related product line such as pool supplies, parts, chemicals or pool construction helpful.
• To be 18 years of age or older to apply.

Responsibilities

• Establishes relationships with customers by assisting walk‑in and phone customers, representing the company in a professional manner.
• Processes, pulls and distributes customer products quickly and efficiently.
• Handles questions and complaints in a timely and professional manner.
• Accurately performs data entry of sales orders to generate an invoice of products ordered to be picked up or delivered.
• Secures payment of invoice with proper funds or obtain credit authorization in accordance with company policy.
• Evaluates and determines disposition of warranty items handled at the counter, as prescribed by the manufacturer's warranty policy and customer needs.
• Estimates date of delivery to customer, based on knowledge of vendor’s production and delivery schedules.
• Assists in receiving, shipping, and general warehouse duties.

Skills

Customer service

Data entry

Sales

MS Office

Phone support

Education

High school diploma or GED

Tools

MS Office

Job description

POOLCORP in Grand Rapids, MI is seeking an Inside Sales Associate to help customers find solutions and ensure a smooth sales process. You will build relationships with walk-in and phone customers and process orders for pickup or delivery.

The role requires a high school diploma, 1+ year inside sales experience, and strong customer-service skills. Competitive benefits, hours Mon-Fri 8-5 with summer Saturdays, and pay starting at $23/hour with performance bonuses.