Inside Sales Pro: Family Service Counselor

Service Corporation International; West Des Moines (IA); On-site; USD 50,000 - 100,000; Full time

Job summary

Service Corporation International is seeking a Family Service Counselor in West Des Moines, Iowa. The role involves serving client families, managing cemetery arrangements, and providing exemplary customer service. Candidates should have a high school diploma and 1-2 years of customer service or sales experience.

The position offers targeted compensation ranging from $50,000 to $100,000 based on performance. Flexibility in hours and the ability to build relationships with families is essential in this customer-focused role.

Qualifications

• Must be able to pass the Company’s internal presentation certification within thirty days of hire.
• Ability to treat others with empathy and respect.
• Flexible hours, but must be able to work up to 12 hours in a day.

Responsibilities

• Accountable for serving client families by making at-need cemetery arrangements.
• Responds to client inquiries in a timely, respectful, and professional manner.
• Collaborates with funeral directors and cemetery staff to provide high quality service.

Skills

Customer service skills

Empathy

Sales ability

Computer knowledge

Education

High school diploma or equivalent

1-2 years of college or equivalent experience

Job description

Service Corporation International is seeking a Family Service Counselor in West Des Moines, Iowa. The role involves serving client families, managing cemetery arrangements, and providing exemplary customer service. Candidates should have a high school diploma and 1-2 years of customer service or sales experience.

The position offers targeted compensation ranging from $50,000 to $100,000 based on performance. Flexibility in hours and the ability to build relationships with families is essential in this customer-focused role.