Inside Sales — Family Service Counselor

Service Corporation International; Hampton (VA); On-site; USD 50,000 - 100,000; Full time

Job summary

Service Corporation International in Hampton, Virginia, is looking for a Family Service Counselor responsible for serving client families with at-need and pre-need arrangements. The role emphasizes building relationships and providing personalized service.

Candidates must possess a high school diploma or equivalent and preferably have 1–2 years of experience in customer service or sales. The position offers a targeted compensation of $50,000 to $100,000, allowing for higher earnings based on exceptional performance.

Qualifications

• High school diploma or equivalent is mandatory.
• 1–2 years of customer service or sales industry experience preferred.
• Must pass internal presentation certification within thirty days of hire.

Responsibilities

• Hold self-accountable for prospecting daily.
• Respond to client inquiries in a professional manner.
• Collaborate with funeral directors and location managers.

Skills

Customer service skills

Empathy and respect

Flexibility in hours

Education

High school diploma or equivalent

1–2 years of college or equivalent

Tools

Computers and software knowledge

Job description

Service Corporation International in Hampton, Virginia, is looking for a Family Service Counselor responsible for serving client families with at-need and pre-need arrangements. The role emphasizes building relationships and providing personalized service.

Candidates must possess a high school diploma or equivalent and preferably have 1–2 years of experience in customer service or sales. The position offers a targeted compensation of $50,000 to $100,000, allowing for higher earnings based on exceptional performance.