Family Services Advisor: Pre-Planning & Relationships

Service Corporation International; Orange City (FL); On-site; USD 30,000 - 45,000; Full time

Job summary

Service Corporation International is seeking a Family Service Counselor to serve families with personalized service and generate revenue for the cemetery. Responsibilities include building relationships, lead generation, and collaborating with the team to ensure quality service.

The ideal candidate should have a high school diploma, 1-2 years of college, and preferably 1-2 years of customer service or sales experience. A driver's license and the ability to work flexible hours are essential.

Qualifications

• Must have a high school diploma or equivalent.
• 1-2 years of customer service or sales industry experience preferred.
• Must be able to pass the Company's internal presentation certification within thirty days of hire.

Responsibilities

• Prospect for a minimum of 1-2 hours each day.
• Respond to client inquiries in a timely and professional manner.
• Collaborate with funeral directors and staff to provide quality service.

Skills

Customer service skills

Ability to connect with families

Networking and relationship building

Empathy and respect

Education

High school diploma or equivalent

1-2 years of college or equivalent

Job description

Service Corporation International is seeking a Family Service Counselor to serve families with personalized service and generate revenue for the cemetery. Responsibilities include building relationships, lead generation, and collaborating with the team to ensure quality service.

The ideal candidate should have a high school diploma, 1-2 years of college, and preferably 1-2 years of customer service or sales experience. A driver's license and the ability to work flexible hours are essential.